[Hiring] Program Manager (Enterprise Modernization, Platforms and Cloud) @Referrals Only

Role Description

As a Senior Delivery Lead, you will provide strategic and tactical leadership for accounts, establishing and maintaining a trusted advisor status through high-impact client interactions. By empowering Thoughtworker engagement through cultivating high-performing teams, you will continuously deliver undeniable value to our clients, contributing to the growth and scale of our evolving business. Ultimately, the health of an account reflects the capabilities and efficiency you, as a Delivery Principal, cultivate.

• Speak to the value of our delivery and how it maps to client vision, goals, and initiatives.
• Continuously deliver undeniable value by ensuring the high performance of Thoughtworks teams on the account and proactively managing risk with the client.
• Act as a trusted advisor to your client by building key relationships and understanding the market and trends that could impact them.
• Assess client needs and assist in developing the account strategy and proactive proposals needed to deliver value to our client.
• Participate in the creation of statements of work (SOWs).
• Cultivate Thoughtworker growth and development by encouraging feedback and fostering an inclusive, supportive team culture.
• Maintain healthy levels of client budget management, CGM, DSO, and travel leakage.
• Ensure security, privacy, and legal compliance across the account.
• Work with Recruitment and Staffing to shape the engagement teams.

Qualifications

• Proven ability to establish and maintain "C-Level" relationships (for engagement sizes in the range of $5M - $20M+ in revenue).
• You have a track record of managing the scope and shape of programs of work.
• You have experience with account management, third party contractual agreements, client management & pre-sales, client reporting, and up-selling.
• You thrive in situations where you are given little to no direction and have the ability to lead, organize and deliver commitments on time and within budget.
• You’re resilient in ambiguous situations and can adapt your role in order to approach challenges from multiple perspectives.
• You don’t shy away from risks, instead, you take them on and skillfully manage them.
• Empathy comes naturally to you and you use it to build solid working relationships and resolve issues quickly and thoughtfully.
• You’re comfortable chairing meetings, conducting reports, providing technical sales support, and keeping budgets in check.

Benefits

• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you.
• Your career is supported by interactive tools, numerous development programs, and teammates who want to help you grow.
• We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Company Description

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.