[Hiring] Program Manager - Automation @Mayo Clinic

Role Description

The Program Manager owns portfolio and project management of the Finance Shared Services pillar and is accountable for ensuring the pillar invests in highest-ROI work and delivers it predictably. This role runs intake, scoring, prioritization, and portfolio governance across the Finance Shared Services departments in scope; manages the multi-project delivery plan; and protects the pillar's capacity for the initiatives with the strongest value cases. The Program Manager is the discipline layer between strategy and delivery, turning a steady stream of demand into a sequenced, ROI-ranked portfolio that Finance leaders trust.

• Own the pillar's portfolio end-to-end: intake, scoring, prioritization, sequencing, capacity planning, and lifecycle reporting.
• Operate a structured, ROI-led prioritization model using standardized rate cards, value levers, and the program's ROI calculator; ensure every initiative carries a defensible business case before it consumes pillar capacity.
• Partner with the Director and Finance leaders to set portfolio thresholds (minimum ROI, payback period, strategic value) and enforce them at intake and stage gates.
• Track realized vs. forecasted ROI through go-live and post-implementation; close the loop on value realization and feed lessons learned back into prioritization.
• Identify and drive continuous improvements to how the pillar operates, scales, and reports.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Company Description

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

• Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.
• Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.