[Hiring] Program Manager @Amerit Fleet Solutions

Role Description

The Program Manager is responsible for driving strategic and tactical initiatives across the AV/EV organization, supporting operational performance, customer programs, new market launches, and continuous improvement. This role works closely with AV/EV leadership, field operations, customers, and cross-functional teams to turn complex business needs into clear, scalable solutions.

• Lead strategic and tactical programs across the AV/EV segment, ensuring initiatives are delivered on time and achieve defined business outcomes.
• Support new customer launches, market expansions, fleet ramps, transitions, and new vehicle platform introductions from planning through stabilization.
• Develop and manage detailed project plans, timelines, milestones, risks, dependencies, and action trackers.
• Partner with field Operations to identify performance gaps and implement scalable solutions across multiple markets and customers.
• Drive cross-functional execution across Operations, Recruiting, Training, Finance, HR, Safety, IT, Procurement, and other business functions.
• Develop customer and executive-facing presentations, business reviews, performance reporting, launch plans, and strategic recommendations.
• Analyze operational KPIs and business data to identify trends, risks, root causes, and opportunities for improvement.
• Manage complex customer requests and initiatives, balancing customer expectations with operational capabilities and business requirements.
• Establish repeatable processes and operating mechanisms that allow the AV/EV segment to scale efficiently.
• Maintain strong relationships with customer stakeholders and support escalations, business reviews, and continuous-improvement initiatives.
• Identify risks early, drive accountability for action items, and ensure commitments are completed across multiple workstreams.
• Support AV/EV leadership with special projects, strategic planning, and other high-priority segment initiatives.

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, Supply Chain, Project Management, or related field preferred.
• 5+ years of program, project, or operations management experience, preferably within automotive, fleet, transportation, technology, EV/AV, or another complex operational environment.
• Demonstrated experience managing complex, cross-functional initiatives from planning through execution.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent written and verbal communication skills, including experience developing executive and customer-facing materials.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders simultaneously.
• Advanced proficiency with Excel and experience with business intelligence and visualization tools such as DOMO, Tableau, Power BI, or similar platforms.
• Demonstrated ability to build processes, identify inefficiencies, and drive measurable continuous improvement.
• Ability to thrive in an ambiguous, fast-paced, and rapidly scaling organization.

Requirements

• Experience within autonomous vehicles, electric vehicles, fleet maintenance, automotive, transportation, or emerging mobility technologies.
• Experience supporting new business launches, market expansions, or large-scale operational transitions.
• Lean, Six Sigma, or continuous-improvement experience.
• Strong stakeholder-management experience across both operational and executive audiences.
• Experience working directly with customers and leading business reviews, performance discussions, and strategic initiatives.

Benefits

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Paid vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $1,000 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Wellness and fitness programs through our providers