[Hiring] Program Director @Westwood Professional Services Inc

Role Description

Westwood Professional Services, Inc. is seeking a Program Director (PD) who directly reports to the respective area Practice Lead or her/his designee. The PD will be responsible for:

• Accomplishing program objectives within scope, schedule, resource, and performance specification constraints.
• Providing policy/technical expertise and managing program deliverables.
• Managing the project management office and team.
• Providing quality control over product development.
• Maintaining regular communication with the Client Manager (CM) and the grants management team.

The Program Director manages the day-to-day workload and schedules to ensure:

• Accurate design procurement, project design reviews, bidding oversight, and construction management of associated projects.
• Effective addressing of FEMA, HUD, and other federal program alignment issues.
• Quick adjustments to changing priorities with creative and effective solutions.

Qualifications

• Organized self-starter with the ability to handle numerous projects and prioritize workload.
• Ability to multi-task and manage multiple projects from start to completion, on time and on budget.
• Experience in stakeholder management, creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources, and communicating effectively at all levels of an organization.
• Knowledge or experience with project management tools, documentation tools, and reporting tools.
• Knowledge of and experience in applying quality management principles.
• Knowledge of and experience in risk management and root cause analysis.
• Minimum of 5 years of experience in program management, with at least 2 years in a lead role on one or more programs.
• Bachelor's degree or equivalent experience in technical or business fields.
• Knowledge of FEMA, CDBG-DR, and other federal disaster funding programs highly desired.
• Professional Registration or Project Management Professional (PMP) certification is desired.

Requirements

• Conduct program kick-off meetings where team members are introduced, and program background, scope and schedule, roles and responsibilities are discussed.
• Execute program in accordance with the contract scope of work at a high level of quality, in accordance with the established schedule.
• Establish preferred methods of receiving status, reports, and updates with clients and ensure ongoing communication.
• Understand the client’s business and needs to design effective processes and teams.
• Build trust with clients and create deeper connections.
• Identify, document, and prioritize scope changes, facilitating the approval process with clients and subcontractors.
• Manage client expectations throughout the project life-cycle.
• Assist the CM and Sector Leaders in cross-selling and up-selling capabilities and services.
• Identify project scope and develop documents outlining key program objectives, goals, plans, requirements, estimates, schedules, and budgets.
• Ensure estimates of time, cost, performance level, and materials meet program requirements.
• Make modifications to plans and schedules as necessary.
• Provide recommendations to the client on overarching project issues affecting multiple projects.
• Communicate directly with the grants management team on projects involving federal funds.
• Prepare and participate in quality review checks.
• Review and approve program invoices to go to the client.
• Coordinate all program communications with internal and external stakeholders.
• Manage general project administration including contracts, risk management, billing, and accounts receivable.
• Conduct ongoing communications and formal project reviews with the CM and Director of Disaster Recovery Advisory Services.
• Manage team members and sub-consultants' performance.
• Facilitate commitment and productivity within the program team.
• Manage resources and staffing levels within the project(s).
• Establish and manage staff performance and expectations.
• Mentor and grow program staff members.
• Identify staffing needs and onboard new team members.
• Manage sub-consultant contracts and ensure quality control.
• Estimate, track, and report project costs effectively.
• Manage program revenue and profitability.
• Generate and transmit invoices timely, resolve billing issues, and assist in collections.
• Manage the Accounts Receivable ledger with the client.
• Track and manage time and budget against as-bid baseline.
• Responsible for line-item approval for program budget expenditures.

Benefits

• Equal employment opportunities for all employees and applicants.
• Prohibition of discrimination and harassment of any type.
• Commitment to diverse backgrounds strengthening the business.