[Hiring] Program Delivery Manager @EPAM Systems

Role Description

We are seeking a Program Delivery Manager to lead the end-to-end delivery of a global digital ecosystem modernization program, encompassing loyalty platforms, mobile commerce, and digital payment integrations. This high-visibility leadership role will drive a large-scale, multi-country digital transformation for a world-class brand, offering strong career growth opportunities within a global delivery organization.

• Direct end-to-end program delivery, manage project roadmaps, milestones, resource allocation, and cross-project dependencies across multiple regions and vendors.
• Establish and maintain robust governance structures, executive reporting, and risk/issue management frameworks.
• Act as the primary escalation point and trusted advisor for the client's executive stakeholders, steering committees, and leadership.
• Champion Agile/SAFe governance practices to drive continuous improvement, velocity optimization, and engineering excellence across all squads.
• Manage complex dependencies and conflicting priorities across multiple geographies, regulatory environments, and diverse technical stacks, including legacy POS integrations.
• Navigate scope management and change control in a fast-paced, high-stakes global transformation program.
• Align distributed multi-cultural teams to foster high collaboration, accountability, and transparent communication.
• Oversee multi-geo, cross-functional delivery teams, including Nearshore/Offshore engineering, architecture, QA, design, and consulting, operating under Agile/SAFe frameworks.
• Coordinate directly with product leaders and global stakeholders to ensure alignment on program goals and KPIs.
• Ensure full realization of the projected business value and strategic KPIs within budget and timeline constraints.

Qualifications

• 3+ years of experience in Large-Scale Program Management and Delivery Management, including Financial P&L control.
• Expertise in Agile/SAFe frameworks at scale.
• Familiarity with cloud architectures (AWS), enterprise integration patterns, and digital commerce platforms.
• Understanding of software development lifecycles (SDLC) in retail or QSR (Quick Service Restaurants) environments.
• Exceptional executive presence and stakeholder management skills.
• Proven track record leading multi-vendor, multi-geo delivery teams across Nearshore/Offshore models.
• Skills in managing complex program governance, executive reporting, and risk/issue management frameworks.
• English proficiency at B2 level or higher.