[Hiring] Program Delivery Coordinator @Wikimedia Foundation

Role Description

We are looking for a Program Delivery Coordinator to join our Program Strategy & Delivery team, reporting to the Online Strategic Projects Lead in the Fundraising department. This is a coordination and execution-focused role that keeps our team's projects moving efficiently. We seek someone who will own the systems, documentation, and operational follow-through that make delivery reliable. You will be the connective tissue that holds information together on our team and in support of Fundraising, ensures nothing falls through the cracks, and makes it easy for others to do their best work. This role is a strong fit for someone who is highly organized, takes genuine pride in clean systems, and finds satisfaction in making complex work feel manageable.

The Program Strategy & Delivery team is a small, cross-functional team embedded within Online Fundraising. We serve as the connective layer between strategy and execution — keeping high-priority initiatives moving, improving coordination across teams, and ensuring that progress is visible and accountable. Our work spans project management, forecasting support, OKR reporting, and operational process design.

The Coordinator role is designed to assist with project management by owning the operational and administrative layer that supports good project management.

You are responsible for:

• Keeping project infrastructure organized and current
• Maintain and update Asana boards so that project status, owners, and timelines are always accurate.
• Flag when tasks are overdue, owners are unclear, or dependencies are at risk.
• Identify opportunities to improve how we use Asana and propose changes.
• Organize and maintain shared documentation in Google Drive so information is easy to find.
• Supporting meeting and communication logistics
• Schedule follow-up meetings and send calendar invites on behalf of the team.
• Take and distribute clear, actionable meeting notes.
• Send documents, trackers, and updates to stakeholders as directed.
• Manage routine team communications and follow-up reminders.
• Owning recurring operational tasks
• Run established processes once they are set up and documented, including intake workflows, reporting cadences, and team templates.
• Maintain our library of project templates and ensure they stay current.
• Support OKR reporting logistics, including collecting updates and formatting for distribution.
• Assist with coordination across teams on assigned deliverables.
• Contributing to a high-functioning team
• Bring a detail-oriented eye to everything you touch: catching errors, inconsistencies, and gaps before they become problems.
• Ask good questions when something is unclear rather than guessing.
• Look for ways to make recurring and process-related work more efficient over time.
• Support a team culture of clarity, accountability, and continuous improvement.

Qualifications

• 2–3 years of experience in a coordination, operations, or project support role.
• Background in non-profit or tech sectors; ideally with experience in fundraising.
• Strong organizational skills with genuine attention to detail.
• Comfort managing multiple moving pieces at once without losing track of any of them.
• Clear, professional written communication.
• Experience with project management or task-tracking tools (Asana, Jira, Monday, or similar).
• Proactive follow-through.

Requirements

• Attention to detail
• Thorough communication
• Orientation toward action
• Data-driven adaptability
• Collaboration
• Team building
• Sound judgment
• Ability to operate independently
• Diplomacy

Benefits

• Experience working in an international organization that has a distributed workforce.
• Experience working within a movement with strong culture and values.
• Experience working with online communities, particularly as part of the free culture movement.
• Fluency in languages other than English.
• Experience contributing to Wikipedia and the other Wikimedia projects.
• Global perspective, with significant experience living or working internationally.
• Experience supporting a team through a period of growth or change.
• Bonus for PMP Certification.

Company Description

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.