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Project Management
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Process Workflow Lead
@The Wilshire Group
[Hiring] Process Workflow Lead @The Wilshire Group
Apr 11, 2025 - The Wilshire Group is hiring a remote Process Workflow Lead. 💸 Salary: 60% of fee sharing. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Wilshire Group is seeking a hands-on, detail-oriented Process & Workflow Lead to support enterprise-level transformation efforts focused on patient access and experience.
- Partner with the Program Manager and Project Managers to drive process alignment, decision-making, and task execution across all program workstreams.
- Lead and facilitate cross-functional workgroups to document current-state workflows, identify operational gaps, and co-design optimized future-state processes.
- Develop and maintain detailed Go-Live readiness checklists in partnership with Change Management to support seamless implementation.
- Track key program milestones, interdependencies, risks, and issues related to process redesign and workflow execution.
- Collaborate with the Client Sponsor and Program Manager to ensure that workflows align with strategic goals, performance metrics, and organizational priorities.
- Apply project management (PMP) and Lean Six Sigma principles to improve efficiency, drive quality, and promote consistency across patient access functions.
- Provide structured, hands-on guidance to workgroups on process documentation, decision tracking, and readiness planning.
- Translate workflow and process changes into actionable implementation plans that ensure alignment across operational teams and leadership.
Qualifications
- 5–7+ years of experience in healthcare operations, process improvement, or workflow design.
- Demonstrated experience leading cross-functional workgroups through operational transformation or EHR-related change.
- Proficiency in workflow mapping, process documentation, and project milestone tracking.
- Strong understanding of patient access functions, revenue cycle operations, and change adoption best practices.
- PMP certification and/or Lean Six Sigma Green Belt (or higher) strongly preferred.
- Exceptional organizational, facilitation, and communication skills.
Requirements
- Experience supporting Epic or other EHR implementations.
- Familiarity with performance improvement tools and technologies (e.g., Visio, Lucidchart, Smartsheet).
- Ability to synthesize input from diverse stakeholders into cohesive, scalable solutions.
Benefits
- This position offers 60% of fee sharing.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
60% of fee sharing
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Apr 11, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
