[Hiring] Process Expert Ground Support Division @Sandvik

Role Description

Are you driven by process excellence, global collaboration and continuous improvement? At Sandvik Mining, we’re looking for a Process Expert – Ground Support Division to drive our global process governance and support business-driven improvements.

In this role, you guide process owners in understanding and improving global end-to-end processes. You help them engage with requestors, clarify business needs, assess impact and ensure changes are aligned with global standards, controls and business value.

Location: flexible location within one of our entities, with ability to work during European working hours.

What you will be doing:

• Support global process owners in documenting, governing and improving end-to-end processes.
• Be a part in the designing of a demand process that embraces speed and quality.
• Guide process owners in engaging requestors, clarifying needs and defining expected business outcomes.
• Facilitate workshops with process owners, requestors, functional experts and IT.
• Translate business needs into clear requirements, specifications and acceptance criteria.
• Map AS-IS and TO-BE processes and identify opportunities for standardisation, automation and control improvements.
• Act as the link between Process owners and IT for process improvements, ERP enhancements and system changes.
• Support prioritisation of change requests based on value, risk, urgency and global impact.
• Maintain process documentation, decision logs and knowledge material to support rollout and continuous improvement.

Qualifications

• A degree in Business, Finance, Engineering, Process Management or similar.
• 5–7 years experience in process management, process governance, global standardisation or similar.
• Good understanding of global end-to-end processes across Purchasing, Sales, Finance and Operations.
• Experience working with process owners, requestors and cross-functional stakeholders.
• Strong facilitation skills and the ability to translate business needs into structured requirements.
• Knowledge of process mapping, AS-IS / TO-BE documentation, controls and continuous improvement.
• Analytical, structured and proactive mindset with strong communication skills.
• Fluent in English; additional languages are an advantage.
• Willingness to travel internationally.

Benefits

• A collaborative, inclusive, and forward-thinking work environment.
• The chance to support strategic initiatives that shape the future of our industry.
• Opportunities for personal and professional growth.
• The ability to make a tangible impact on a global scale.

Company Description

Sandvik Ground Support provides leading solutions for mining and tunnelling, supported by innovation, digitalization and sustainable engineering. We work globally to improve safety, productivity and efficiency for our customers.