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Project Management
Principal Product Development Program Manager
@PagerDuty
[Hiring] Principal Product Development Program Manager @PagerDuty
Apr 08, 2025 - PagerDuty is hiring a remote Principal Product Development Program Manager. 💸 Salary: 164,000 - 263,000 usd, plus bonus and equity. 📍Location: USA, Canada.
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Role Description
PagerDuty is seeking an experienced Principal Product Development Program Manager (Operations) to lead and optimize our software engineering operations initiatives. This role will bridge technical strategy with operational excellence, driving cross-functional programs that enhance our engineering efficiency and delivery capabilities.
- Lead complex, cross-functional technical programs focused on engineering operations, infrastructure, and process improvements that support operational excellence in Product Development.
- Develop and maintain program roadmaps, ensuring alignment with the Prod Dev strategy, engineering priorities, and critical path execution.
- Partner with engineering leaders to identify operational bottlenecks and implement scalable solutions.
- Establish and track key performance indicators (KPIs) for engineering operations and productivity.
- Facilitate technical decision-making processes and drive consensus among multiple stakeholders.
- Lead incident management process and implement improvements as needed.
- Other responsibilities in operational support of the Product Development department of PagerDuty as needed.
Qualifications
- 8+ years of experience in technical program management, with at least 5 years focusing on engineering operations.
- Strong understanding of software development lifecycle, DevOps practices, and cloud technologies.
- Proven track record of successfully delivering large-scale highly technical programs.
- Deep knowledge of CI/CD, infrastructure automation, and operational monitoring.
- Proven track record of change management and being an agent of change in a software development environment.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- Professional certifications in Project Management (PMP) or Agile (CSM, SAFe).
- Experience with cloud platforms (AWS, Azure).
- Knowledge of containerization and orchestration technologies (Docker, Kubernetes).
- Background in site reliability engineering (SRE) practices.
- Experience with incident management and on-call operations.
- Track record of implementing engineering productivity improvements.
Benefits
- Competitive salary.
- Comprehensive benefits package from day one.
- Flexible work arrangements.
- Company equity.
- ESPP (Employee Stock Purchase Program).
- Retirement or pension plan.
- Generous paid vacation time.
- Paid holidays and sick leave.
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO.
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws).
- Paid volunteer time off: 20 hours per year.
- Company-wide hack weeks.
- Mental wellness programs.
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| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
💸
164,000 - 263,000 usd, plus bonus and equity
|
Remote
Location
USA, Canada
|
|
Job Type
unspecified
|
Posted
Apr 08, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
