[Hiring] Physical Security Program Manager @Amazon

Role Description

As an AMER Physical Security Program Manager (PSPM) in the Loss Prevention (LP) organization, this role will focus heavily on the project management of physical security hardware installation efforts across several business types within North America. The role is responsible for providing cross-functional team coordination, security vendor management, and subject-matter expertise to project stakeholders. PSPM’s ensure standardization and policies are adhered to in order to protect our most important assets: people, data and product.

A PSPM's first responsibility is to be each cross-functional teams’ physical security subject-matter expert (SME) and driver of Worldwide Operations Security (WWOS) build standards. These standards are critical for both internal and external security and are applied to every business unit in the company. Security infrastructure vulnerabilities identified before, or after, implementation require prompt remediation by a member of the Physical Security Program Management Team.

The PSPM manages small to large scale build projects with considerable impact and challenging business objectives. Physical security infrastructures are intricate systems to successfully implement and maintain. System susceptibilities can be subtle, so it is important to assess and manage risk through each milestone on the project's critical path. Technical acumen in this role is crucial, as the PSPM drives resolution to system vulnerabilities across the company and helps drive improvements to existing processes and technologies to ensure solutions meet WWOS standards.

The PSPM works across organizations. They may influence external security integrators, business partners, and other program managers. In addition to working with security infrastructures, the PSPM may support various business critical projects that may have a high-level team impact. This role independently engages with partners in Construction, Operations, Ops Tech Services (OTS), LP, the Security Integrations Group (SIG), in order to successfully complete projects meeting WWOS physical security standards.

Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Experience with basic web-based tools and products like Outlook, Excel, Word and SharePoint
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

Requirements

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• PMP
• Bachelor's degree

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan