[Hiring] Patient Access Senior Project Manager @Amgen

Role Description

Let’s do this. Let’s change the world. Join an incredible team that’s redefining Amgen’s patient support programs. In this vital role, you will be handling industry leading transformation of our overall patient support offerings. This is a unique opportunity to gain portfolio product experience and help optimize a best-in-class patient support program from the ground up.

Under the general direction of the Program Lead Senior Director, the RDBU Patient Access Hub Operations Senior Manager will serve as a strategic project leader responsible for driving complex, cross-functional initiatives that enable the success of the Hub Services organization. This role partners closely with senior leadership across multiple internal and external teams to plan, execute, and deliver high-impact programs that enhance patient support services, operational efficiency, and organizational effectiveness.

In this critical role, you will lead large-scale projects across multiple stakeholders, ensuring alignment, accountability, and execution excellence. You will oversee timeline development and adherence, budget tracking, and governance, while serving as a trusted partner to leadership in shaping and delivering strategic priorities.

Key Responsibilities

• Lead end-to-end planning and execution of complex, high-visibility projects across Hub Services and cross-functional teams.
• Establish project governance, define scope, manage risks, and ensure successful delivery against objectives.
• Coordinate large-scale initiatives across diverse stakeholders including Patient Access, Legal, Compliance, Marketing, Analytics, and Operations.
• Build strong relationships and drive alignment across functions and leadership levels.
• Coordinate cross-functional efforts on behalf of the Hub Services team to migrate CRM platforms.
• Align stakeholders, manage timelines, mitigate risks, and ensure seamless data transition with minimal disruption to business operations.
• Lead initiatives with internal and external stakeholders to automate existing processes.
• Act as a thought partner to the Hub Services Senior Director and Patient Access leadership team to define priorities.
• Translate strategy into actionable plans and ensure execution of key initiatives.
• Develop and manage detailed project plans, milestones, and deliverables.
• Drive accountability across teams to ensure projects are delivered on time and within scope.
• Support annual planning and ongoing budget management, including forecasting, tracking, and reporting.
• Lead and/or support critical initiatives such as product launch readiness and patient support program enhancements.
• Partner with analytics teams to monitor performance, identify trends, and deliver actionable insights to leadership.
• Support key operational activities including quarterly business reviews and goal setting (MBOs).
• Proactively identify risks, escalate issues, and drive resolution in partnership with stakeholders.

Qualifications

• Doctorate degree and 2 years of experience in project management, operations, or Patient Access
• OR Master’s degree and 4 years of experience in project management, operations, or Patient Access
• OR Bachelor’s degree and 6 years of experience in project management, operations, or Patient Access
• OR Associate’s degree and 10 years of experience in project management, operations, or Patient Access
• OR High school diploma / GED and 12 years of experience in project management, operations, or Patient Access

Preferred Qualifications

• Experience managing multiple deliverables simultaneously
• Strong planning, project management, communication, and organization skills
• Flexibility to work in a fluid, fast-paced environment with multiple demands
• Professional, proactive demeanor with strong interpersonal skills
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

Application Deadline

Amgen's application deadline is 5/15/2026 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Salary Range

137,340.45 USD - 185,813.55 USD