[Hiring] Partner Program Manager @itD Tech

Role Description

itD is seeking a Partner Program Manager to drive partner engagement and execute programs that strengthen partner relationships and improve overall program performance. This role ensures smooth partner operations, delivers well-run events, and maintains a consistent, high-quality partner experience. The ideal candidate brings experience in partner management, program operations, and event execution, along with a track record of improving engagement and driving participation.

Location: Remote (Washington State)

Pay Rate: $70,000–$72,000 annually, depending on experience.

Responsibilities

• Manage partner communications by responding to inquiries related to workshops, registrations, and program participation in a timely and professional manner.
• Analyze event and program data to identify trends, surface insights, and follow up with partners to drive alignment with best practices.
• Support partner lifecycle activities including recruitment, onboarding, retention, and ongoing engagement.
• Conduct regular partner check-ins and reviews to assess performance, address challenges, and identify growth opportunities.
• Plan and coordinate workshops and partner events based on program priorities, adjusting formats and content as needed.
• Develop and deliver presentations, including office hours and enablement sessions, to educate and engage partners.
• Execute quality assurance across events, templates, tools, and processes to ensure consistency and effectiveness.
• Maintain and update partner-facing and internal resources to ensure accuracy and usability.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to manage partner or customer relationships.
• Experience with event planning, coordination, or program management.
• Strong analytical skills with the ability to interpret data and drive action.
• Excellent organizational skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience presenting to stakeholders or leading group sessions.

Preferred Qualifications and Skills

• Experience working with partner programs or ecosystems.
• Background in customer success, operations, or program management.
• Experience supporting workshops, training sessions, or enablement programs.
• Familiarity with reporting and performance tracking for events or programs.

Education

• Bachelor’s degree in a relevant field or equivalent work experience required.

Benefits

• Comprehensive medical benefits.
• 401k plan.
• Paid holidays.
• Networking & career learning and development programs.

Company Description

About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities.