[Hiring] Onboarding Project Manager @HireBoost

Role Description

The client is seeking a passionate Onboarding Project Manager to join their team. This position has a high level of visibility as you will be a customer-facing digital marketing consultant. You’ll be responsible for the onboarding of new clients for our Insurance Agency Websites, Reviews & Reputation Management, Local Listings Management, and Social Media Marketing services. The ideal candidate for this role has digital marketing experience across multiple channels, a customer service or account management background, proficiency with WordPress, ideally with using Elementor, exceptional communication skills, and a keen sense of urgency.

Responsibilities

• Act as the primary point of contact with clients during onboarding.
• Manage multiple, concurrent projects and all aspects of onboarding through completion.
• Work with new customers to identify goals and preferences in launching their new company website and any additional services the customer has purchased.
• Use their highly customized version of WordPress (Elementor) to update customer websites.
• Assist customers with adopting new and existing features to maximize product and service value.

Qualifications

• 2+ years of digital marketing experience.
• WordPress proficiency.
• Strong project management and organizational skills.
• Strong interpersonal skills to work directly with clients.
• Excellent written and verbal communication skills.
• You can explain complex issues in simple terms.
• Ability to prioritize and manage multiple projects while paying attention to detail.
• Must be personable and enjoy working in a client-facing role.
• A friendly person who genuinely loves helping people and solving problems.
• Ability to work independently and in collaboration with others.
• Knowledge of common internet technologies.
• Comfortable with technology and learning new software.
• Experience with Google Suite or Microsoft Office.

Benefits

• Salary: $1600 - $2000 USD / month
• Remote: Anywhere in LATAM