[Hiring] On-Call Digital Project Manager @ICF

Role Description

You'll work as the primary point of delivery alongside a cross-functional team of engineers, UX designers and researchers, business analysts, product managers, analytics specialists, content strategists, and accessibility experts. We partner closely with state and federal stakeholders to deliver, enhance, and continuously improve public-facing websites and digital services.

In this individual contributor role, you will support the planning and execution of work for two cross-functional delivery teams focused on modernizing existing state and federal digital services and websites that support high-impact public programs.

• Work closely with team members and clients to help prioritize deliverables based on agreed-upon roadmaps.
• Coordinate releases, track dependencies, and ensure work stays aligned to timelines and desired outcomes.
• Partner with a diverse set of stakeholders and decision makers to maintain clarity, momentum, and transparency throughout delivery.
• Strengthen how teams operate by refining intake and prioritization, improving Agile ceremonies and ways of working.
• Clarify roles and decision paths, and establish repeatable processes for quality, accessibility, and continuous improvement.

If you enjoy complex, mission-driven work where thoughtful collaboration and steady delivery discipline make a visible difference, this is a great opportunity to grow and lead.

Qualifications

• Bachelor’s degree in related field.
• 5+ years project management experience leading digital development efforts.
• Ability to obtain a Public Trust Clearance.
• Must be a US Citizen, required by the federal government client.

Requirements

• Ability to work in a matrixed mode and lead cross disciplinary teams.
• Actively communicate with clients to understand and define current needs and priorities.
• Establish and maintain schedules, product roadmaps, and release plans in accordance with customer and stakeholder needs.
• Manage budgets, prepare cost estimates, and track resources using financial management tools.
• Perform continuous risk assessment and mitigation; work with management to identify and remove resource, feasibility, and technical barriers that can impede development.
• Maintain a positive, results-oriented work environment by building partnerships with internal and external partners.
• Foster a culture of creativity, collaboration, innovation, and excellence in the work environment.
• Manage projects independently, be self-motivated to identify and manage risks, and committed to achieving project goals and milestones.
• As an on-call with our team, you might work zero to 30 hours per week, depending on our workload.

Preferred Qualifications

• PMP certification.
• Understanding of human-centered design principles and integrating design.
• Demonstrated experience with the software development cycle including working with cross disciplinary teams, including UX and engineering.
• Ability to provide technical strategic guidance to the customer and project team.
• Experience launching digital solutions, including ongoing analysis and continuous product improvements.
• Experience managing budgets and resource allocation.
• Working knowledge of the technical software development process, Agile delivery methods including Agile Scrum and/or Kanban.
• Proficiency working with JIRA and Confluence.
• Team player with excellent problem-solving and consensus-building skills.
• Experience working with state and Federal government.
• Experience working with Drupal or other open source applications.

Benefits

• ICF is a global advisory and technology services provider.
• We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges.
• We are an equal opportunity employer.
• Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs.

Pay Range

The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00.