[Hiring] Managing Director – Program & Delivery Head @Allocore

Role Description

We are seeking a Managing Director – Program & Delivery Head to lead the end-to-end delivery of our client engagement, including the transition from prototype to production for a unified loan and grant platform. This executive will serve as the senior leader accountable for both technical and functional delivery, ensuring successful execution across all lifecycle domains (intake, underwriting, servicing, financial integration, and reporting) while maintaining strong relationships with client stakeholders.

This role requires a strategic operator with deep experience leading complex business and technology functions—ideally within a large bank, credit union, or similarly regulated financial environment—who can operate confidently alongside senior business owners and P&L leaders.

The Managing Director will be responsible for orchestrating delivery across product, engineering, domain, data, and integration teams, ensuring alignment across concurrent workstreams and driving timely decisions in a fast-paced, high-visibility environment.

Key Responsibilities

• Program & Delivery Leadership
  • Own the overall success of the program, including delivery quality, timelines, and outcomes.
  • Serve as the final decision authority for program-level delivery tradeoffs.
  • Lead both technical and functional delivery teams across multiple concurrent workstreams.
  • Establish and drive execution against program goals, KPIs, and milestones.
  • Ensure all workstreams are structured and sequenced to support integration with enterprise financial systems.
  • Drive accountability across teams by setting clear ownership of deliverables.
• Stakeholder Management
  • Serve as the primary executive point of contact for client stakeholders.
  • Build and maintain strong, trust-based relationships with client leadership.
  • Lead executive-level communications, including program updates and risk discussions.
  • Drive alignment across stakeholders with competing priorities.
  • Act as the escalation point for complex delivery and integration issues.
• Issue & Risk Management
  • Proactively identify risks and issues early in the delivery lifecycle.
  • Establish and enforce structured issue and risk management processes.
  • Ensure rapid resolution of issues by assigning clear accountability.
  • Anticipate and mitigate risks associated with integration.
  • Escalate critical risks appropriately to executive stakeholders.
  • Monitor systemic risks across workstreams.
• Business & Operational Leadership
  • Operate effectively in environments with strong business ownership and P&L accountability.
  • Partner closely with internal and client-side business leaders.
  • Drive operational excellence across program delivery.
  • Ensure that delivery plans account for operational readiness.
  • Oversee program-level reporting and performance management.
  • Align operational execution with downstream financial, reporting, and compliance requirements.
• Team Leadership
  • Build, lead, and scale high-performing cross-functional teams.
  • Establish and enforce a culture of accountability and execution discipline.
  • Provide direct leadership and guidance to senior team members.
  • Identify gaps in team structure, skillsets, or capacity.
  • Foster a culture of transparency and continuous improvement.
  • Support talent development and scaling as the program grows.

Qualifications

• U.S. citizenship is required. Must be eligible to obtain and maintain a Public Trust clearance.
• 15+ years of experience leading large-scale programs that combine business and technology delivery.
• Proven experience in a senior leadership role within a large bank, credit union, or similarly regulated financial services organization.
• Demonstrated ability to partner with P&L owners and senior business stakeholders.
• Strong track record of managing complex, multi-stakeholder programs.
• Experience delivering enterprise platforms that integrate with financial systems of record.
• Exceptional communication skills and executive presence.
• Strong problem-solving skills with the ability to navigate ambiguity.
• Must be located within a commutable distance to the Washington, DC metropolitan area.

Preferred Experience

• 15+ years of experience working in government, public sector, or highly regulated environments.
• Background in lending, grants, or financial assistance programs.
• Experience leading system modernization efforts involving transition from legacy systems.
• Experience operating in high-growth, fast-paced delivery environments.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health plans to choose from. FREE dental & FREE vision plans.
• Flexible work hours and hybrid work options.
• Unlimited PTO and company holidays.
• Collaborative and inclusive work environment with a diverse team.