[Hiring] Manager, Project Management Office @PEMCO

Role Description

This position is responsible for leading PEMCO's Project Management Office (PMO) within Digital, AI & Technology, including:

• Portfolio management and governance
• Institutionalizing PMO standards and best practices
• Leadership of the PMO team
• Managing the intake and prioritization process
• Maintaining portfolio health and reporting
• Supporting resource and capacity alignment
• Ensuring strategic initiatives, regulatory programs, technology transformations, and operational projects are delivered consistently and efficiently
• Partnering with stakeholders to create a consistent operating model for evaluating, approving, governing, and delivering work across the enterprise

Qualifications

• B.A. or B.S. degree or equivalent work experience (Business Administration, Information Systems, Computer Science, Data Science, Engineering, Analytics or equivalent)
• 8+ years of experience in project management, program management, portfolio management, PMO leadership, technology delivery, business operations or related roles required
• 5+ years of experience leading, managing, coaching or formally supervising project, program, portfolio or delivery professionals required
• Experience managing enterprise portfolio governance and reporting, prioritization routines, executive readouts, PMO systems of record and delivery standards required
• Experience leading cross-functional stakeholders, business leaders, technology partners, vendors and delivery teams to support project, program or portfolio outcomes required
• Experience with quarterly planning, product-led demand shaping, business charters, product briefs, resource/capacity alignment, portfolio tradeoff discussions and delivery governance is preferred
• Experience supporting business, IT, data, AI, analytics, reporting, architecture, security, risk, compliance, vendor or operational initiatives is preferred
• Experience in an Insurance industry preferred
• Working knowledge and demonstrated experience with Agile project methodologies is required
• Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMp), Agile certification or equivalent is preferred
• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required
• Job specific: Advanced proficiency in MS Project, Smartsheet or comparable project, program and portfolio management tools is required

Requirements

• Coaches, develops and leads Project Managers and Program Managers; sets clear expectations and supports consistent delivery practices across the team
• Understands how to evaluate demand, portfolio health, capacity constraints, delivery risk, dependencies and enterprise prioritization tradeoffs
• Has a thorough understanding of the relevant business landscape, insurance environment, enterprise priorities and digital, data, AI and technology delivery considerations
• The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, leaders and executives in both technical and non-technical professional language
• Builds relationships internally and externally and gets results through influence rather than authority
• Ability to analyze, diagnose and resolve complex, ambiguous and cross-functional problems quickly, efficiently and collaboratively
• Has a proven track record of leading PMO practices that support approved projects, programs and portfolios across business, technology, digital, data, AI and operational capabilities
• Thinks analytically; a structured thinker who can put complex ideas into clear frameworks
• Frames portfolio options, risks and tradeoffs for leaders and influences executive sponsors and cross-functional stakeholders toward aligned prioritization and delivery decisions
• Applies strong understanding of business process, technology, digital, data, analytics, reporting, governance, security, privacy, compliance, AI enablement and operational readiness to manage the PMO effectively

Benefits

• Medical, dental, and vision plans for employees and eligible family members with generous employer premium cost shares
• Employer-paid basic life and accidental death & dismemberment insurance policies
• Long- and short-term disability benefit coverages
• Participation in PEMCO’s 401(k) plan with a generous employer match
• Paid leave programs including vacation, holidays, floating holidays, and sick leave
• Paid time off for bereavement, jury duty, and employee volunteering
• Education Assistance Program after one year of service
• Scholarship program for children of PEMCO employees after one year of service
• Flexible Spending Accounts, Employee Assistance Program, and charitable gift matching
• Discretionary bonuses and tiered sales commissions/incentives