[Hiring] Manager - Implementation & Systems @Ryder Supply Chain Solutions

Role Description

We are hiring a Manager - Implementation & Training to support Ryder's Startup Operations in our Supply Chain Solutions division.

What You’ll Do as Manager - Implementation & Systems:

• Lead system and training excellence at scale by coaching and developing teams while driving accountability across logistics operations.
• Own the design and execution of logistics training strategies, including Train‑the‑Trainer programs that enable sustainable knowledge transfer.
• Act as the systems and process authority for WMS‑driven operations, supporting end users and resolving system and workflow challenges.
• Partner cross‑functionally with IT and business leaders to support system rollouts, testing, go‑live events, and post‑implementation stabilization.
• Translate data into action by tracking KPIs, analyzing performance trends, and recommending improvements that drive measurable results.
• Champion continuous improvement initiatives that streamline workflows, close performance gaps, and standardize best practices across locations.
• Create and maintain operational documentation including SOPs, work instructions, training tools, and system reference materials.
• Manage complex implementations and priorities, balancing timelines, milestones, and resources to support site launches and growth.
• Ensure operational readiness and compliance by maintaining accurate documentation, training adherence, and system readiness.
• Deliver a strong customer‑focused approach through proactive problem‑solving, follow‑through, and resolution in high‑volume environments.

Qualifications

• Bachelor's Degree in Supply Chain, Information Systems, or Business Administration, Preferred
• H.S. Diploma/GED, Required
• 7 years or more in systems implementation or logistics technology leadership, Required

Requirements

• Experience leading startup operations is preferred
• Experience with systems development and training is preferred
• Experience successfully leading, coaching, mentoring, and developing leaders is preferred
• Up to 75% travel

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave