[Hiring] Manager, Epic Connect @Mackenzie Health

Role Description

Manager, Epic Connect is a key leadership role responsible for the day to day business, relationship, and operational management of Mackenzie Health’s Epic Connect program. Reporting to the Director, Projects & Partnerships, this role serves as the primary point of contact for Connect sites, while also supporting the strategic growth, financial stewardship, and accreditation readiness of the program.

Manager, Epic Connect will engage both existing Connect partners and prospective organizations, ensuring strong relationships, clear governance, operational accountability, and alignment with Mackenzie Health’s strategic priorities. This role balances external partnership management with internal coordination across Digital Health, clinical leaders, finance, and operations.

Qualifications

• Undergraduate Degree in business administration, health administration, health/clinical informatics or equivalent combination of education and experience required.
• Minimum 3-5 years experience working in a health care environment required.
• Minimum of 5 years of project management experience required.
• Minimum 5 years progressive leadership experience in an acute healthcare setting required.
• Master’s Degree or related field preferred.
• Project Management Professional (PMP) Designate is an asset.
• Demonstrated experience in implementing and improving the digital maturity at a healthcare facility.

Requirements

• Creative analytical and strategic thinker with strong project management, workflow, problem solving and implementation skills.
• Expert knowledge of project management frameworks and methodologies.
• Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
• Professionalism, attention to detail and focused customer service ethic.
• Ability to handle and prioritize multiple demands concurrently.
• Results driven; an ability to focus on results and outcomes, while managing business/organizational risk.
• Experience leading development teams creating multi-system solutions, system integration decision support and/or informatics solution development in a healthcare setting.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Superior experience with Microsoft Office applications including Project and Visio.
• Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
• Leadership abilities including the abilities to teach, direct and motivate staff.
• Strong systems thinking and focus.
• Strong research skills using the Internet and other resources.
• Proven attendance record.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Ability to perform the essential duties of the job.
• Effectively uses empathy in interactions with others.
• Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
• Models’ behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Benefits

• You may be required to work at any site of Mackenzie Health.

Company Description

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.