[Hiring] Manager - Business Operations Partner - Neurology & IgG4-RD @Amgen

Role Description

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

In this vital role, you will support the UPLIZNA (Neurology & IgG4-RD) commercial organization by:

• Leading defined business operations workstreams.
• Developing insights that inform decisions.
• Coordinating execution across functional partners.
• Translating brand priorities into clear plans.
• Tracking business performance.
• Strengthening operating practices to deliver for patients.

Responsibilities include:

• Business Partnership and Operational Support
  • Partner with UPLIZNA commercial functions to understand business priorities, operational needs, and interdependencies.
  • Support brand and functional leaders with structured analysis, coordination, and follow-through on agreed priorities.
  • Develop a working knowledge of the UPLIZNA business, customers, market dynamics, and commercial operating environment.
  • Proactively identify execution issues, dependencies, and opportunities within assigned areas.
  • Build effective working relationships across a complex, matrixed organization.
• Business Performance Insights & Decision Support
  • Partner with Business Analytics & Insights, Finance, and cross-functional stakeholders to monitor performance.
  • Synthesize performance data, market information, and stakeholder input to identify trends, risks, and opportunities.
  • Conduct structured analyses and scenario assessments.
  • Develop executive-ready presentations and business reviews.
  • Establish and track relevant performance measures for assigned initiatives.
• Strategic Planning & Execution
  • Support UPLIZNA planning processes, including brand planning and business reviews.
  • Independently lead defined strategic and/or operational initiatives.
  • Develop project plans with clear deliverables, owners, milestones, risks, dependencies, and measures of success.
  • Coordinate cross-functional working sessions and document decisions.
  • Monitor progress and resolve routine execution issues.
• Organizational Effectiveness
  • Serve as the day-to-day project manager for strategic initiatives.
  • Support effective governance by preparing agendas and materials.
  • Identify opportunities to use AI, digital capabilities, and automation to improve operations.

Qualifications

• Doctorate degree
• OR Master's degree and 2 years of operations, consulting, strategy, business analytics, or commercial experience
• OR Bachelor's degree and 4 years of operations, consulting, strategy, business analytics, or commercial experience
• OR Associate's degree and 8 years of operations, consulting, strategy, business analytics, or commercial experience
• OR High school diploma / GED and 10 years of operations, consulting, strategy, business analytics, or commercial experience

Requirements

• Experience in Business Operations, Strategy and Operations, Commercial Excellence, Consulting, Analytics, project management, or a related commercial role.
• Commercial and business acumen, with the ability to connect data and business context to practical recommendations.
• Experience supporting brand planning, business reviews, forecasting, performance management, governance, or strategic initiatives.
• Analytical and structured problem-solving skills.
• Demonstrated project management experience.
• Strong written and verbal communication skills.
• Ability to synthesize complex information and communicate implications clearly.
• Proven ability to collaborate across functions and influence without direct authority.
• Strong organization and prioritization skills.
• Proactive, intellectually curious, and comfortable identifying problems and recommending solutions.
• Interest in applying AI, automation, and digital tools to improve business performance.
• Experience in the biopharmaceutical industry, rare disease, or specialty markets is preferred.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental and vision coverage.
• Life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models where possible.