[Hiring] Manager, Business Operations @Remote

Role Description

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Business Operations joining our Payroll Business Operations Team. As our Manager, Payroll PMO Manager, you will be responsible for building and leading the PMO function.

• Work asynchronously, allowing you to set your own schedule regardless of timezone.
• Empower ownership and proactivity; default to action instead of waiting when in doubt.

Qualifications

• 6+ years of experience in project management / implementations / professional services in the HRtech, fintech or software/technology industry.
• Strong leadership, intellectual curiosity, analytical, and technical understanding of software systems at scale.
• Flexible and able to juggle and complete multiple priorities and projects in a fast-paced environment.
• Superior verbal, written and presentation skills.
• Experience in B2B SaaS technology partnerships.
• Passion for remote work and a global outlook strongly preferred.
• Writes and speaks fluent English.
• Experience working remotely is considered a plus.
• Demonstrates strong automation and AI capabilities.

Requirements

• Develop and project manage a partner and customer’s integration architecture, implementation timeline, and operational work streams.
• Develop clear and accurate implementation guide.
• Lead the planning, tracking and completion of all project tasks throughout the partner and customer onboarding and implementation process.
• Document, coordinate and monitor progress of partner and customers, ensuring all requirements are met.
• Coordinate internal resources as required; drive project to release on time with high quality.
• Help partner, Product, Engineering and Payroll Operations teams understand product features and benefits.
• Identify and understand project risks; coordinate with respective teams to mitigate and resolve.
• Contribute to the development of integration best practices, training material and Remote internal and external collateral.
• Manage the complexities of multi-step high-stakes projects with organization and efficiency.
• Communicate project plan, deployment progress, execution, and delivery using relevant reporting tools and dashboards.
• Collaborate closely with Product and Engineering on strategic projects that improve and scale our implementation process and team operations.
• Passionate about teamwork and developing people.
• Strong leadership, coaching and mentoring skills.
• Grow and develop the PMO function.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours (asynchronous work).
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.