[Hiring] Maintenance Planning & Scheduling Supervisor @OnTrac

Role Description

The Supervisor of Planning & Scheduling oversees the daily operations of the planning and scheduling team to ensure exceptional service delivery, efficient workflow, and high customer satisfaction. This role includes:

• Coaching and developing team members
• Monitoring performance
• Resolving escalated issues
• Driving process improvements that strengthen the overall customer experience
• Partnering with operations leadership to coordinate maintenance schedules that minimize downtime and prevent service disruptions
• Ensuring work orders and preventive maintenance programs are executed accurately and on time through disciplined CMMS management

Qualifications

• Bachelor’s degree or equivalent related experience
• At least 2 years of related experience in automated maintenance scheduling for conveyor systems, automated material handling, sortation equipment, and facilities
• Proficiency in Microsoft Office and CMMS tools
• Strong working knowledge of reliability-centered maintenance (RCM) and preventive/predictive maintenance practices

Requirements

• Lead and develop the team by supervising, mentoring, scheduling, and supporting representatives with daily guidance, coaching, and performance accountability
• Coordinate schedules to protect uptime by directing and coordinating maintenance schedules with operations leadership to minimize downtime and avoid service disruptions
• Own CMMS work order execution by supervising work order management in the CMMS, ensuring accuracy, completeness, prioritization, and timely closure
• Maintain documentation and compliance readiness by keeping equipment records, maintenance procedures, schedules, and compliance documentation accurate and up to date
• Monitor performance and drive improvement by tracking quality, productivity, service levels, and customer satisfaction; identifying gaps and implementing corrective actions and process improvements
• Manage PM discipline and reporting by ensuring preventive maintenance programs are completed on time and analyzing and reporting maintenance KPIs

Benefits

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program - up to $500 per referral!
• Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
• Paid Holidays
• Employee Assistance Program
• Safe and clean work environment