[Hiring] Lead Localization Operations Program Manager @Airbnb

Role Description

As a key part of the Localization Operations team, you will be responsible for driving the future process, tooling and automation of how Airbnb delivers high-quality, culturally resonant experiences to users around the world at large scale.

The Airbnb Localization team is seeking a Technical Program Manager (TPM) to lead high-impact initiatives at the intersection of localization, technology, and global scale. This role calls for a unique blend of deep technical expertise, strategic program leadership, and the ability to deliver innovative, scalable solutions that transform how localization is executed.

• Own and drive complex, cross-functional localization programs from strategy through execution, acting as the single point of accountability for technical localization operations.
• Serve as a trusted operating partner to Localization Operations and Localization leadership, translating strategic priorities into executable technical roadmaps and surfacing tradeoffs early.
• Lead the design, innovation, and implementation of scalable solutions leveraging technology including AI and machine translation to improve on the quality, cost and efficiency of localization delivery.
• Shape the technical direction of Localization at Airbnb through alignment with Localization Leadership on vision and business goals.
• Manage technical relationships and integration solutions with external Language Service and Technology providers, ensuring alignment with Airbnb’s evolving needs.
• Drive continuous improvement in processes, automation, and quality frameworks for localization and translation at scale.

Qualifications

• 9+ years of experience in Technical Program Management or Product Management, with a strong track record of delivering global, technically complex solutions and programs independently.
• Deep domain knowledge in localization and internationalization, with specific experience implementing end-to-end localization solutions, or integrating AI-driven tools such as machine translation engines, LLMs, or AI driven content evaluation systems.
• Strong technical fluency, including an understanding of language technology APIs and MT pipelines relevant to localization and content processing.
• Demonstrated ability to drive innovation and influence the development of technical roadmaps in collaboration with business owners, internal users, engineering, product, and external partners.
• Outstanding communication and cross-functional collaboration skills, with a focus on translating technical innovation into operational excellence and business value.
• Proven ability to distill complex technical and AI/ML concepts into clear, actionable narratives for non-technical stakeholders, including senior operations and functional leadership.
• Track record of partnering directly with senior leadership (e.g., Directors, Heads of Function) as a strategic advisor.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field preferred.

Requirements

• This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.
• You must live in a state where Airbnb, Inc. has a registered entity.

Benefits

• Base pay range: $168,000 — $210,000 USD.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at [email protected].