[Hiring] Lead, EPMO Operations & Enablement @Navitus Health Solutions

Role Description

The Lead, EPMO Operations & Enablement is a strategic individual contributor responsible for enhancing, maturing, and sustaining the operational project infrastructure that enables Navitus Health Solutions' Enterprise Project Management Office to deliver transformational outcomes at scale. This role serves as the connective tissue across the EPMO's functions and key stakeholders, ensuring that people, processes, tools, and knowledge systems support a high-performing, consistently excellent project delivery organization. Reporting to EPMO leadership, this position collaborates closely with the Smartsheet Manager, PM Manager, Business Analysts, Project Managers, and Portfolio Value Managers across the portfolio.

Responsibilities

• Partner across EPMO functions and key stakeholders to ensure alignment between reporting, tooling, templates, and operational workflows.
• Engage stakeholders proactively to surface needs, gather input, and build consensus around content standards, process improvements, and governance decisions.
• Lead the design, build, and ongoing governance of the EPMO knowledge management ecosystem, including SharePoint site architecture, Teams workspace organization, and file standardization.
• Own and curate the EPMO Resource Library as the authoritative steward of all templates, process guides, and reference materials.
• Establish a regular content audit cadence to retire outdated materials, surface gaps, and continuously improve the quality and usability of the EPMO knowledge base.
• Build a repeatable lessons-learned and retrospective framework that captures institutional knowledge across the project portfolio.
• Serve as a change enablement partner improving consistent application of the corporate change management framework within EPMO projects.
• Translate complex project and operational processes into clear, executive-ready visual narratives.
• Develop executive storytelling assets that frame EPMO performance, portfolio health, and operational improvements.
• Build and maintain an EPMO communications rhythm, including contributions to leadership presentations, monthly town halls, team recognition programming, and portfolio highlight content.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Business, Organizational Management, or a related field, or equivalent work experience, required.
• 5+ years of experience in PMO operations, enablement, or organizational effectiveness required.
• Healthcare or healthcare adjacent project management experience required.
• 2 years of direct involvement in strategy, transformation, or organizational change initiatives required.
• Demonstrated proficiency in SharePoint, including site architecture, content governance, and organization required.
• Excellent written and verbal communication skills, including experience developing executive-level presentations and stakeholder-ready content required.
• Proven ability to manage multiple workstreams, prioritize effectively, and deliver with precision across a complex, cross-functional environment required.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!