IT Program Delivery Coordinator @InstantServe LLC
Project Management
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] IT Program Delivery Coordinator @InstantServe LLC

2d ago - InstantServe LLC is hiring a remote IT Program Delivery Coordinator. πŸ’Έ Salary: unspecified πŸ“Location: USA

Role Description

The IT Program Delivery Manager will lead an IT operations team supporting enterprise-grade software systems and manage IT projects.

Qualifications

  • 8+ years leading an IT operations team supporting enterprise-grade software systems.
  • 5+ years managing IT projects.
  • Systems administration and software applications technical support background.
  • Minimum of two years of experience using ServiceNow SPM (Strategic Portfolio Management) and CWM (Collaborative Workspace Management) modules.
  • Experience using ServiceNow or similar digital workflow platforms.
  • Experience coordinating Agile, Scrum, or Kanban-based operational or project work.
  • Experience with User Acceptance Testing (UAT) processes.
  • Experience with change management practices.
  • Experience supporting process improvement and continuous improvement initiatives.
  • Understanding of the software development life cycle (SDLC) and operational release processes.
  • Experience coordinating work across technical teams, business partners, and external vendors.
  • Strong organizational and problem-solving skills.
  • Experience documenting operational processes, procedures, and technical requirements.
  • Understanding technical debt management and long-term system sustainability practices.
  • Familiarity with cloud-hosted applications and system migration efforts.
  • Demonstrated ability to build relationships and collaborate effectively across teams.
  • Planning, prioritization, and decision-making skills across competing operational priorities.
  • Bachelor's Degree or equivalent combination of education and relevant work experience.

Requirements

  • Experience supporting Student Information Systems, preferably PowerSchool.
  • Experience working in K-12 education technology environments or large public sector organizations.
  • PMI certification, preferably PMP or PgMP.
  • Agile certification such as Certified ScrumMaster (CSM) or PMI-ACP.
  • Experience applying Agile, Scrum, and Kanban practices to operational and project work.
  • ITIL certification or experience working in an IT service management environment.
  • ServiceNow certification or experience administering or configuring ServiceNow workflows.
  • Six Sigma or Lean process improvement certification.
  • Experience supporting enterprise application architecture or system integration environments.
  • Familiarity with and experience supporting enterprise application architecture or system integration environments.
  • Experience coordinating work with enterprise vendors and third-party software providers.
  • Familiarity with IT security practices and compliance requirements.

Company Description

Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
IT Program Delivery Coordinator @InstantServe LLC
Project Management
Salary unspecified
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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