[Hiring] IT Infrastructure Project Manager @New Era Technology

Role Description

The Project Manager administers assigned project(s) from ramp-up to completion; planning and executing the projects within the terms of the signed agreement ensuring the project is delivered on time and within budget.

• Implement project and process management methodology, standards and tools to drive and facilitate successful project delivery.
• Lead project kick-off meetings to ensure proper initiation of a given project.
• Act as initial point of escalation for all issues that require further investigation.
• Complete accurate monthly forecasting report to aid in proper staffing and future financial analysis.
• Assist in the development of project bids and proposals with oversight of the negotiated terms and pricing with subcontractors for all projects assigned to the Project Team.
• Proactively mitigate risk and forecast the trajectory of projects to ensure that timely action is taken to keep projects on time and budget.
• Ensure all facets of account specific field operations are executed safely, to industry standards, and in accordance with the signed agreement.
• Accurately estimate costs and revenue for the life cycle of Projects and/or Work Orders according to our company goals and standards.
• Maintain accurate and detailed information on Projects pertaining to: Job progress, photograph files, daily tracking reports, and job costing and communicate regularly with assigned stakeholders.
• Manage Project Information/Data via company-issued toolsets and systems, while keeping stakeholders informed of Project status.
• Act as the main point of contact and communication between all internal and external contacts.
• Develop strong partnerships across the organization to ensure project collaboration and success.
• Build and maintain trusted relationships with customers and stakeholders.
• Provide upper management with assessments and identification of potential new business relating to assigned customer.
• Drive measurable operational excellence in key process areas including Days to Invoice, Tech On-Time Arrival, Project Target Goals, Team Productivity, and Quoted to Actual Project Margins.
• Improve customer satisfaction/NPS scores.
• Ensure that corporate policies and procedures are understood and followed.
• Ensure accountability to SLA and customer satisfaction.
• Attend and contribute to weekly Operations meetings.

Qualifications

• 3-5 years of experience working in a project environment, including relevant industry experience (IT Infrastructure), with overall project responsibility.

Requirements

• Bachelor’s Degree.
• PMP or Equivalent Professional Certification.

Expected Hours of Work

• Full Time, 40 hours per week.

Language Skills

• English, minimum B2.