[Hiring] IT Infra Ops Office Lead @Forcepoint

Role Description

The Head of IT Infrastructure Operations Office provides operational, financial, and governance leadership across the IT Infrastructure organisation, ensuring delivery excellence, compliance, and strategic execution.

Supervisory Responsibilities:

• Governance oversight across infrastructure teams
• Coordination with HR, Finance, Security, and Procurement
• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of the department
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees in accordance with company policy

Duties / Responsibilities:

• Establish infrastructure governance across people, financials, delivery, compliance, and innovation
• Own operational cadence including service reviews and executive reporting
• Track budgets, vendor spend, and cost optimisation initiatives
• Monitor service delivery and project performance
• Support audit readiness and risk management

Qualifications

• 10+ years in senior IT operations, governance, or PMO roles

Requirements

• Strong operational and financial acumen
• Excellent executive communication skills
• High organisational discipline and attention to detail

Benefits

• Equal employment opportunities to all applicants and employees
• Opportunities for job seekers with disabilities
• Reasonable accommodations available for qualified individuals with disabilities