[Hiring] Intern, Program Management - Payments @Vistex

Role Description

Vistex Intern, Program Management - Payments will gain exposure to and help support the coordination and administration of global payments for our channel go-to-market (GTM) partner programs. This is a hands-on, learning-focused role designed to provide exposure to global programs, enterprise clients, and real-world software-enabled services delivery. The intern will gain experience working with stakeholders across regions, functions, and levels of leadership while contributing to both established client programs and new business initiatives. Projects will include exposure to AI-enabled tools and workflows used within program payment services and operations. This role is well-suited for a self-starter who is comfortable working remotely, collaborating across teams, and supporting multiple priorities in a dynamic environment.

Responsibilities

• Client & Program Support
  • Gain exposure to and support the Payment Management team with the processes used to make global payments, including: the receipt of funds, approval of payment batch files, resolving returned/rejected payments, monitoring other payment-related operational processes for completion and generate key payment metrics, in-flight payment reporting, etc.
  • Able to strictly follow GAAP and internal/customer controls to ensure SSAE/SOC compliance regarding client payment processes.
  • Keeps Client Director of Payments up to date on an as-needed basis and escalate issues appropriately.
• Software & Project Support
  • Assist in gathering and documenting business and software requirements for payment-related initiatives.
  • Support coordination with internal teams including Program Management, Program Administration, and Product Management.
  • Assist in software testing activities, including user acceptance testing (UAT) during launches.
  • Contribute to documentation such as business requirements, process flows, use cases, business reviews and scopes of work.
• Cross-Functional Collaboration
  • Work with global team members across regions and time zones to support program delivery.
  • Collaborate with sales, marketing, finance, and technical teams on both active programs and new business opportunities.
  • Gain exposure to different leadership styles and decision-making approaches across departments.
• Operational & Administrative Support
  • Assist with tracking project timelines, deliverables, and resource usage.
  • Support forecasting, reporting, and basic financial tracking activities under guidance.
  • Complete required administrative tasks such as time tracking accurately and on time.
  • Support special projects as assigned, including initiatives involving AI-enabled tools and process.
• Learning & Development Opportunities
  • Hands-on experience supporting enterprise, global channel programs.
  • Exposure to GTM strategy, incentive programs, enterprise software solutions, and payment delivery services.
  • Opportunity to work with AI tools and emerging technologies within program services.
  • Development of professional skills in client communication, project coordination, and cross-functional collaboration.

Compensation

The compensation for this position is $20 to $25 hourly. Base pay will vary depending on factors, including but not limited to, a candidate's location, education, job-related knowledge, skills and work experience.