[Hiring] Install Project Manager @Andersen Corporation

Role Description

Renewal by Andersen is looking for a Remote Install Project Manager to join our Southwest Florida team! This position requires a Tuesday through Saturday work schedule. The Project Manager will effectively manage window and door replacement projects starting at technical measures and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectations.

• Accurately measure the dimensions and determine installation processes for windows and doors.
• Provide installation solutions that match customer expectations, adapting production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products.
• Confirm details within the sales contract to assure customer expectations are in alignment with product features and options and installation process.
• Provide feedback to sales representatives when a job goes on hold, working with reps to resolve questions in a quick and efficient manner.
• Determine installation labor duration and installation materials needed to successfully complete the job.
• Complete and submit required job files that are complete, correct and timely, providing quality hand off to internal customers.
• Communicate with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
• Approve any additional installation labor required to complete the job.
• Troubleshoot issues with installation crew on day of installation; this may include onsite support for the job.
• Work directly with Homeowners to resolve installation process issues.
• Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
• Support installation leadership on recruitment of installation sub-contractors.

Qualifications

• High school diploma.
• A minimum of 5 years of work experience in the home improvement or other closely related field.
• Previous customer service experience, especially win/win problem solving and conflict resolution skills required.
• Valid driver’s license and clean driving record.
• Strong written and verbal communication skills.
• Knowledge of applicable building codes and construction techniques.
• Previous work experience recruiting independent contractors.
• Ability to work in a team environment.

Requirements

• Pay Range: $69,840.00 - $104,760.00.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching.
• Profit Sharing.
• Medical, Dental and Vision Coverage.
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA).
• Life Insurance.
• Paid Time Off & Paid Holidays.
• Paid Maternity Leave & Paid Parental Leave.
• Career Growth Planning & Nationwide Career Opportunities.