[Hiring] Implementation Project Specialist @Safeguard Global

Role Description

Make global client onboarding simple, seamless, and successful. As an Implementation Project Specialist at Safeguard Global, you’ll be the key point of contact for clients throughout their implementation journey across Employer of Record (EOR) and simple Managed Services.

• Welcome and guide clients through Safeguard Global’s products, services, and implementation journey.
• Own implementation projects, maintaining project plans, timelines, deliverables, and status updates.
• Coordinate onboarding activities across internal teams and external partners.
• Support EOR and simple Managed Services implementations across areas such as Payroll, HR/Benefits, Accounting, and Entity Management.
• Drive technology setup and deliver platform training to clients.
• Monitor project progress, identify risks, and escalate issues when needed.
• Maintain accurate go-live forecasting and deliver proactive client communication.
• Collaborate closely with Sales and Client Success to ensure smooth handovers, successful transitions, and a consistently high level of client satisfaction.

Qualifications

• Experience in onboarding, implementation, project coordination, or client success.
• Basic understanding of EOR, global employment, payroll, HR, or Managed Services.
• Strong project coordination, communication, and stakeholder management skills, with the ability to manage multiple priorities, deadlines, and cross-functional relationships.
• Highly organized, detail-oriented, proactive, and client-focused, with the ability to follow established processes, identify risks, solve problems, and escalate appropriately.

Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• Bonding Leave: Enjoy paid leave to bond with your new family member.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.

Company Description

Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.