[Hiring] Implementation Project Manager @Multiplier Technologies Private Limited

Role Description

We are seeking a highly skilled Implementation Project Manager to lead complex, multi-country global payroll implementations as part of our HCM SaaS solutions. This role is critical in managing end-to-end project delivery across diverse geographies, ensuring a seamless transition for clients to our platform while maintaining compliance, accuracy, and operational excellence.

Key Responsibilities

• Project Leadership & Governance
  • Own full lifecycle project management for global payroll implementations, from kickoff to go-live and post-deployment stabilization.
  • Define and manage project plans, timelines, deliverables, and resource allocations across multiple countries.
  • Facilitate cross-functional coordination between internal stakeholders (product, engineering, compliance, payroll operations, etc.) and client-side teams.
• Stakeholder & Client Management
  • Serve as the primary point of contact for client project teams across countries and regions.
  • Build trust and rapport with clients while managing expectations and delivering against contractual obligations.
  • Lead steering committee meetings, status updates, and executive readouts.
• Risk & Compliance Oversight
  • Identify and proactively mitigate project risks, especially those related to payroll compliance, local labor laws, and statutory reporting.
  • Partner with regional experts to ensure payroll compliance across each country’s legal framework.
• Process & System Readiness
  • Coordinate business requirements documentation, data collection, system configuration, testing (UAT), and parallel payroll runs across countries.
  • Manage cutover planning and hypercare support phases to ensure payroll accuracy and minimal business disruption.
  • Ensure documentation, training, and knowledge transfer are completed for client success teams.
• Continuous Improvement & Best Practices
  • Contribute to internal playbooks, templates, and frameworks for scaling global payroll implementations.
  • Recommend improvements to project delivery methodology based on lessons learned and client feedback.

Qualifications

• 5–8 years of experience in global payroll implementation project management.
• Proven track record managing multi-country payroll implementations with complex regulatory requirements.
• Strong understanding of global payroll concepts, local compliance issues, and systems (e.g., Workday, SuccessFactors, ADP, SAP, Oracle HCM).
• PMP, Prince2, or similar certifications are strongly preferred.
• Experience with project management tools (e.g., Smartsheet, MS Project, JIRA).
• Excellent communication, leadership, and stakeholder management skills.
• Ability to manage ambiguity, drive decisions, and lead cross-cultural teams across time zones.

Preferred Qualifications

• Experience working with Employer of Record (EOR) or global employment providers.
• Background in shared services or consulting for multinational clients.