[Hiring] Global Process Excellence & Operations Lead @Experian

Role Description

Compliance is at the heart of Experian's global operations. As we continue to innovate and grow, we need to ensure our systems are efficient, scalable, and aligned with regulatory requirements. This role is important to lead transformation and promote continuous improvement across our global Compliance function.

This is a remote role reporting into our Head of Compliance Programme & Business Partnering.

Work that matters – What you'll do

• Lead the global Compliance Process Excellence strategy, leading projects that improve processes and deploy the latest technology.
• Be a business analyst, translating compliance needs into relevant requirements for technology and process improvements.
• Champion innovation by exploring RegTech and AI solutions to enhance compliance capabilities.
• Manage engagement for Compliance-owned systems and manage vendor relationships to ensure adherence to Experian standards.
• Work with global partners to deliver change across diverse regions and departments.

Qualifications

• Expertise in process redesign, continuous improvement, and technology enablement.
• Manage complex projects across multiple time zones.
• A collaborative mindset to influence and engage at all levels.
• An appetite for innovation and applying technology to solve compliance challenges.
• Lean Six Sigma Black Belt or equivalent, with proven experience in process modelling and optimisation.
• Background in operations, technology, or regulated environments.
• Experience with executive-level presentations and coaching.
• Familiarity with AI tools and automation technologies.
• Experience with GRC platforms, RegTech solutions, and GenAI use case development.

Requirements

• Remote-based role.
• Great compensation package and discretionary bonus plan.
• Core benefits include pension, BUPA healthcare and more.
• 25 days annual leave plus bank holidays.

Benefits

• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators.
• Focus on DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering.
• Award-winning people first approach; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024.