[Hiring] Global & Americas Program Lead- MAC/Furniture @JLL

Role Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Project Administration and Reporting

• Maintain up-to-date project time forecasts that accurately estimate the staffing requirements for each project.
• Understand labor forecast reporting and collaborate with other Relocation Team Leads and/or the Variable Team Leads to select staff for project.
• Review and approve line item timesheet entries.
• Review, revise, reconcile and verify invoices within the timeframe specified by accounting.
• Manage, review and approve all reports for submittal to client.
• Assure completeness of all internal project administrative close-out activities.
• Participate actively in quarterly budget reviews.
• Maintain revenue status for projects/accounts.

Move/Project Management

• Manage all project activities on account and/or projects assigned.
• Manage personnel; delegate responsibilities and oversee work on multiple projects of varying complexity.
• Oversee the planning, scheduling and implementation of project scope.
• Proactively manage project-related issues on account or assignment.
• Ensure JLL best practices and policies are being followed.
• Develop a quality plan for each account/project.
• Provide leadership and guidance in the area of service delivery quality and monitor quality results.
• Ensure operations manual is in place and updated on account.
• Facilitate a project kick-off meeting with internal staff and key stakeholders.
• Participate in select planning meetings hosted by the client, JLL teams and other key stakeholders.
• Review project goals and objectives, making changes where necessary.
• Review the developed and implemented move/occupancy project plan and budget.
• Review project status and tracking reports, process purchase orders and invoices.
• Oversee the project scope and budget, proactively address out-of-scope items with the client.
• Demonstrate a proactive focus on meeting client and project requirements.
• Oversee the preparation of various RFP’s needed for vendor and contractor services.
• Ensure the incorporation of “best practices” into projects.
• Ensure that meetings to review project schedules are initiated and held regularly.
• Identify and address areas of concern regarding potential liabilities and risk.
• Ensure project processes are managed in accordance with the client’s and JLL policies and procedures.
• Oversee the procurement of all necessary vendors and outside labor.
• Oversee the management of supporting suppliers (technology, telephony, furniture, etc.).
• Evaluate vendors to ensure compliance with the standards of performance.
• Ensure performance of data input into the CAFM system to maintain occupancy information.
• Develop and deliver required project specific reporting.
• Comply with all JLL policies and procedures.
• Oversee the work orders and small project management.
• Ensure the coordination with various service providers for implementation dates.
• Determine the pricing for any non-baseline work requested.
• Oversee meetings to review furniture installation schedules.
• Manage the furniture plan and budget through collaboration with relevant managers.
• Supervise delivery of product, off-loading and staging of product for delivery.
• Oversee workspace security and periodic physical inventories of product deployed in client workspace.
• Oversee the furniture installation and relocation services of new or reuse furniture.
• Supervise quality control of installation crews.
• Supervise punch lists of installed product and address any escalations.
• Complete necessary project close-out documentation and project report.
• Supervise team of direct report Furniture Installers.
• Must be able to work outside normal business hours, walk semi-long distances, stand for extended periods, stoop, kneel, crouch or crawl, and carry, lift, push, or pull up to 25 pounds.
• Lift and/or move objects 10-50 pounds, and occasionally objects up to or more than 100 pounds.
• May occasionally work in outside weather conditions.
• Any and all other duties and tasks assigned.

Client Communication and Management

• Understand and manage client expectations, interact positively with client.
• Proactively identify opportunities for improvement in project execution.
• Establish regular communication channels with client and partners.
• Coordinate smooth staff transition with the client and stakeholders when needed.
• Represent the Firm at a leadership level; instill in clients a high level of confidence.

People Management, Leadership, Talent Management and Teamwork

• Be directly responsible for attracting, retaining, developing and managing a team of people.
• Recommend and/or take actions regarding team talent.
• Manage directly RPM staff, and delegate responsibilities.
• Sponsor an internal activity or group focused on improvement of job knowledge, skills, and abilities.
• Facilitate/sponsor an idea stream by team.
• Conduct bi-annual IPMP reviews.
• Mentor and train personnel.
• Provide recommendations regarding additional training and development of personnel.
• Provide guidance and training on development of scope proposals and proposal pricing.

Qualifications

• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Requirements

• Estimated compensation for this position: 126,000.00 – 168,000.00 USD per year.
• This range is an estimate and actual compensation may differ.
• Final compensation packages are determined by various considerations.
• Location: Remote – Denver, CO.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.