[Hiring] Engagement Manager II @TEKsystems

Role Description

The Engagement Manager II (EM II) is a delivery leadership role within the organization. The individual manages one or more projects/project teams/programs at a time. The Engagement Manager owns customer expectations, ensures delivery assurance for application services deliverables, and drives overall client outcomes. The EM role quantifies the business benefits of project outcomes throughout the engagement.

As a more advanced Engagement Manager position, an EM II is expected to have the experience and background to perform all the duties described below for engagements of all service types, including:

• Complex deliverable-based, fully outsourced, or large-scale engagements or programs.
• A more demanding set of skills, an educational background, and demonstrated experience in the technical practice area.

Qualifications

• Bachelor's or Master's degree in Computer Science (other majors acceptable with requisite experience).
• 13+ years of experience in information technology and professional services at a consulting services technology provider.
• At least 10+ years of project management experience, of which at least 4+ years were performed as a technical project manager.
• Proven experience in planning, executing, and overseeing data-related projects.
• Expertise in project management methodologies (Agile, waterfall) and tools (e.g., Jira).
• Strong understanding of development principles, including data, life cycle, quality, governance, security, and ethics.
• Certification in AWS, Azure, or Google Cloud preferred.
• 4+ years of development experience is a must.
• Experience in enterprise architecture and solution design.
• Hands-on leadership and end-to-end ownership of leading and delivering platforms and products by leveraging a modern technology stack (Cloud, DevOps).
• Knowledge of Data technologies like Data Warehousing or Cloud experience preferred.
• Excellent experience with MS Office (Excel, Word, PowerPoint).
• PMP or other project management certification (e.g., Scrum Certified) preferred.

Requirements

• Strategic Thinker & Market Strategist.
• Customer-First Mindset.
• Urgently and actively accountable for project and customer requirements to ensure customer satisfaction and contract compliance.
• Succinctly understands and explains how the application solution addresses customer needs and discusses benefits in terms of business value versus technology features.
• Establish and perform periodic customer, project, and solution health checks with client project teams based on the target metrics associated with the Value Streams defined at the onset of the engagement.
• Ensure customer reference-ability and support and enhance ongoing relationships.
• Define and implement a Communication Plan that meets project and customer expectations.
• Participate in the development and execution of an Account Strategy in collaboration with internal stakeholders.
• Innovative: Thinks out of the box and works to solve business problems.
• Leadership Presence: Inspires and motivates a sense of direction and purpose.
• Project and Team Management: Possess sufficient experience directly managing projects as it relates to the position of EM II.
• Customer Focus: Ability to articulate the value provided to the customer.
• Organizational Agility / Drives for Results: Understand and support the approach and solution design proposed by collaborating with customers and stakeholders.
• Situational Leadership: Adjusts behavior to best fit the style of others and the needed style based upon the situation.
• Self-Awareness & Development: Recognizes own strengths and weaknesses.
• Building Relationships / Trust & Assessing Talent: Collaborates and creates buy-in.
• Leading Inclusively: Recruits, develops, and retains a diverse, high-quality workforce.

Benefits

• Medical, Dental, and Vision.
• Critical Illness, Accident, and Hospital.
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life and AD&D for employee and dependents).
• Short and Long-Term Disability.
• Health Spending Account (HSA).
• Transportation Benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Job Type & Location

This is a Permanent position based out of Austin, TX.

This position is anticipated to close on Nov 6, 2026.

This is a fully remote position.