[Hiring] Engagement Lead @CrowdStrike

Role Description

CrowdStrike is looking for a highly motivated, self-driven Engagement Lead to oversee forensic investigations performed by CrowdStrike’s trusted partners. This Engagement Lead will be dedicated to making a difference in global security by protecting organizations against a wide range of attackers. This person will coordinate directly with both CrowdStrike’s incident response leadership and the leadership of our partners and customers, representing CrowdStrike and helping deliver high-quality results during high-stakes incident response investigations.

Qualifications

• Experience in one or more of the following areas:
• Team leadership experience in a matrixed consulting environment
• Previous experience developing and managing relationships in a consulting environment, preferably involving incident response
• Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as Ransomware, eCrime, Business Email Compromises (BECs)
• Experience in project management, from conception to delivery
• Experience managing external resources
• Experience implementing technology projects
• Ability to work independently with minimal supervision
• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment
• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Team-management and leadership skills with cross-functional groups across divisions, worldwide, as part of a team
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• Liaising with project stakeholders concerning project details and deliverables
• Experience with identifying and implementing process efficiencies and monitoring the efficacy of updated workflows
• Comfort with proactively and independently driving for results in small team environments
• Experience working for consulting organizations
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
• Additionally, all candidates must possess the following qualifications:
• Capable of reviewing technical investigation results for accuracy, consistency, and completeness
• Desire to grow and expand both technical and soft skills
• Strong project management skills
• Contributing thought leader within the incident response industry
• Ability to foster a positive work environment and attitude
• Ability to travel on short notice, up to 30% of the time

Requirements

• Oversee incident response engagements performed by CrowdStrike’s partners
• Assist in the development and tracking of project tasks and client deliverables
• Assist in managing the status of delivery team and client tasks to keep workflow on track
• Help ensure alignment between customers and CrowdStrike partners around investigation scope, objectives, and level of effort involved to complete objectives
• Support partners in effectively communicating with executives on the topics of forensics and malware analysis
• Help train partners on new methods to hunt for bad actors across large sets of data
• Effectively coordinate under the direction of outside counsel
• Coach and mentor partners on advanced methods of performing host and/or network-based forensics across Windows, Mac, and Linux platforms
• Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident
• Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer management, regulators, and legal counsel, to ensure alignment with CrowdStrike quality standards
• Supervise current projects and coordinate all team members to keep workflow on track
• Plan internal process improvement initiatives and facilitate execution by cross-functional teams
• Maintain and update templates and internal process documentation

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world-class amenities
• Great Place to Work Certified™ across the globe