[Hiring] Energy Efficiency Program Manager @CLEAResult

Role Description

We are seeking a results-driven Program Manager to lead the successful delivery of commercial and industrial energy efficiency programs while driving operational excellence, customer satisfaction, and business growth. This role will serve as the primary point of contact for clients, oversee cross-functional teams, and ensure program performance, profitability, and strategic alignment from launch through completion.

• Lead the execution and management of one or more client programs and contracts, typically generating $2M-$5M in annual revenue.
• Serve as the primary client relationship manager, ensuring contract compliance, customer satisfaction, and successful program outcomes.
• Develop and manage program plans, budgets, schedules, forecasts, and performance metrics.
• Coordinate and lead cross-functional teams including engineering, operations, software development, marketing, analytics, and other key stakeholders.
• Regularly and clearly communicate with field-based account managers, ensuring project completion.
• Drive program performance by identifying risks, resolving issues, and implementing effective solutions.
• Facilitate client meetings and executive reviews to discuss program progress, financial performance, timelines, and deliverables.
• Partner with internal and external stakeholders to identify growth opportunities, support new business development, and expand program offerings.
• Evaluate market trends, customer needs, and program results to recommend enhancements and continuous improvement initiatives.
• Oversee resource allocation and ensure adherence to contractual requirements, milestones, and organizational objectives.
• Lead and develop team members, fostering a culture of accountability, collaboration, and high performance.
• Contribute to the creation of technical content, best practices, and intellectual property that supports program success and innovation.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• 5-8 years of program, project, or client management experience managing complex initiatives.
• 2+ years of people leadership experience with responsibility for coaching, mentoring, and performance management.
• Proven success managing client-facing programs, contracts, budgets, and cross-functional teams.
• Strong financial acumen with experience overseeing program profitability, forecasting, and operational performance.
• Exceptional relationship-building, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of quality and customer focus.

Preferred Qualifications

• Experience managing utility, energy efficiency, sustainability, engineering, technology, or consulting programs.
• Demonstrated ability to lead programs involving significant complexity, organizational change, or new client implementations.
• Experience supporting business development, contract negotiations, or strategic growth initiatives.
• Experience using project management and CRM software including Salesforce, monday.com, Microsoft Excel and PowerBI.
• While this role is remote, there is a high preference for a candidate based in or near Michigan.

DOT Requirements

• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave time.
• Paid Volunteer Time: giving back to our communities is important to us.
• Employee Recognition Program – convert your recognition points into gift cards.
• Employee Assistance Program – offers benefits to help you manage daily responsibilities.
• Access to on-demand training courses to advance further in your career.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.