[Hiring] Director, Strategic Operations & Enterprise Transformation @Availity

Role Description

The Director of Strategic Operations & Enterprise Transformation is a senior execution leader responsible for driving delivery of strategic initiatives and enterprise improvement efforts. This role partners with functional and senior leaders to:

• Translate defined priorities into executable plans
• Bring discipline to cross‑functional work
• Improve visibility into progress, risks, and outcomes

This role is hands‑on and delivery‑oriented, focused on coordination, governance, and follow‑through across complex initiatives rather than setting enterprise strategy.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• This team is responsible for tackling Availity’s most complex, ambiguous, and high-impact challenges—enterprise-wide.
• This team is designed to have the influence and credibility to get things done.
• There is real opportunity to shape how strategic operations and transformation work is done.

Qualifications

• Bachelor’s degree required; MBA or equivalent preferred.
• 8–10 years of experience in strategic operations, enterprise initiatives, consulting, or program leadership roles.
• Demonstrated success leading complex, cross‑functional initiatives.
• Strong planning, problem‑solving, and communication skills.
• Proven ability to influence without authority in a matrixed environment.
• Experience in technology‑enabled, product‑driven, or scaling organizations.
• Background supporting enterprise‑level initiatives, transformation programs, or portfolio execution.
• Strong partnership experience with Product, Engineering, Finance, or Commercial teams.
• Comfort operating in fast‑moving, ambiguous environments.

Requirements

• Experienced in healthcare consulting with long-term engagement experience.
• Proven track record in managing and leading cross-functional, enterprise-level transformation.

Responsibilities

• Strategic Initiative Execution:
  • Executing and supporting delivery of defined enterprise priorities and transformation initiatives.
  • Translating strategic direction into detailed execution plans, milestones, and success metrics.
  • Coordinating dependencies and sequencing across Product, Technology, Finance, Commercial, and Operations teams.
• Program & Portfolio Leadership:
  • Leading cross‑functional programs such as enterprise change initiatives, product launch readiness, pricing or intake governance, and other priority efforts.
  • Keeping initiatives on track through active management of timelines, scope, risks, and dependencies.
  • Driving accountability through clear ownership, regular check‑ins, and structured updates.
• Execution Governance & Rigor:
  • Running initiative‑level or portfolio‑level governance forums, status reviews, and working sessions.
  • Implementing consistent intake, tracking, and escalation practices for assigned initiatives.
  • Identifying execution risks, delivery bottlenecks, and resource constraints; surfacing tradeoffs and recommendations to leadership.
• Performance Tracking & Insights:
  • Developing and maintaining execution metrics, dashboards, and status reporting.
  • Providing concise, executive‑ready summaries highlighting progress, risks, and required decisions.
  • Analyzing trends to inform prioritization, sequencing, and corrective actions.
• Change Enablement & Stakeholder Partnership:
  • Partnering closely with functional leaders and teams to ensure initiatives are well‑understood and adoptable.
  • Supporting change efforts through clear communication, coordination, and follow‑through.
  • Serving as a trusted execution partner for senior leaders driving cross‑functional work.
• Team Leadership & Capability Development:
  • Leading and developing a small team or program pod, as applicable.
  • Setting clear priorities, expectations, and success measures for direct reports.
  • Contributing to shared tools, templates, and playbooks that improve execution consistency.

Benefits

• Culture of continuous learning with many resources and experts available.
• Casual dress code.
• Competitive salary and bonus structure.
• Generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program available from day one.
• Unlimited PTO for salaried associates + 9 paid holidays; hourly associates start at 19 days of PTO.
• Reimbursement up to $250/year for gym memberships, racing events, weight management programs, etc.
• Education reimbursement available.
• Paid Parental Leave for both birth and adoptive parents.
• Opportunities to engage in community service and volunteer work.

Next Steps

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview Process

• Recruiter Video Interview
• Video Interview with Hiring Manager
• Video with Director, Program Management
• Video Interview with Vice President, Product and Vice President, Go to Market

Video Camera Usage

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote-first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Disclaimers

• Equal opportunity employer.
• Drug-free workplace; candidates are required to pass a drug test before beginning employment.
• Federal law requires verification of identity and employment eligibility of all persons hired to work in the United States.