[Hiring] Director, Strategic Operations @GameChanger

Role Description

GameChanger is looking for a Director, Strategic Operations to translate company strategy into disciplined execution at scale. You will own our enterprise planning systems, drive cross-functional alignment, and ensure measurable progress against our highest-priority initiatives. Sitting at the center of the organization, you will partner with multiple stakeholders including Product, Engineering, Marketing, Finance, Customer Experience, and DICK'S Sporting Goods.

What You'll Do:

• Own Enterprise Planning & Performance Systems:
  • Own enterprise planning and performance systems, including annual planning, long-range strategy, and company-wide frameworks (OKRs, KPIs, business reviews).
  • Lead company-level strategic initiatives, defining ownership, timelines, success metrics, and ensuring execution from concept through delivery.
  • Partner with the Executive Leadership Team on prioritization and decision-making, providing structured inputs and supporting tradeoff discussions.
  • Develop presentations and collaborate with the Communications team to roll out plans across the organization.
  • Drive cross-functional alignment and operating discipline across Product, Engineering, Marketing, Finance, Customer Experience, and DICK’S partners.
  • Build and improve reporting and insights, partnering with Data & Analytics team to deliver dashboards and monitor execution.
  • Manage GameChanger's engagement in DICK'S Sporting Goods' enterprise planning processes, ensuring alignment across timelines and visibility into progress.
• Drive Strategic Implementation & Execution Rigor:
  • Drive successful execution of high-priority, cross-functional strategic initiatives — serving both as lead on select initiatives and as central integrator across initiative owners.
  • Establish clear governance, ownership models, timelines, and success metrics for major initiatives.
  • Ensure alignment across teams, proactively identifying and resolving dependencies, tradeoffs, or blockers.
  • Track progress rigorously, measure outcomes, and reinforce accountability at all levels.
  • Champion disciplined, data-driven prioritization while preserving space for experimentation and emerging opportunities.
• Reinforce Organizational Alignment & Operating Discipline:
  • Serve as our subject matter expert on strategic and annual planning.
  • Lead with a highly collaborative, low-ego approach while partnering closely with the Executive Leadership Team and department leaders to advance company-wide priorities.
  • Drive organizational alignment and execution rigor, reinforcing a “one company, one plan” mindset.
  • Build strong rapport with team members at DICK'S and ensure clear alignment and visibility across organizations.
  • Identify and leverage AI and emerging technologies to enhance planning rigor and operational efficiency.

Qualifications

• 10+ years of experience in strategy, operations, consulting, or general management roles.
• Proven experience leading enterprise planning cycles and cross-functional initiatives with measurable impact.
• Strong understanding of performance management systems (OKRs, KPIs, dashboards).
• Demonstrated ability to drive alignment across senior stakeholders and influence without authority.
• Structured, analytical thinker with strong executive communication skills.
• High ownership mindset and comfort operating in ambiguity.

Preferred Qualifications

• Experience in high-growth technology, SaaS, marketplace, or consumer businesses.
• Experience operating within or alongside a larger enterprise parent organization.
• Familiarity with planning tools, analytics platforms, or data visualization systems.

Benefits

• Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.
• Unlimited vacation policy.
• Paid volunteer opportunities.
• Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology.
• WFH stipend - $500 annually to make your WFH situation comfortable.
• Monthly physical, mental, wellness & learning stipend offered through Holisticly.
• Monthly lifestyle stipend offered through Fringe.
• Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.
• Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.
• Life insurance - basic life, supplemental life, and dependent life.
• Disability leave - short-term disability and long-term disability.
• Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.
• Family building benefits offered through Progyny.
• DICK'S Sporting Goods and their family of brands teammate discount.