[Hiring] Director, Project Management Talent & Delivery Excellence @United Biosource Corporation

Role Description

UBC is seeking an experienced clinical project management leader to lead, develop, and optimize a team of Clinical Project Managers supporting a portfolio of clinical studies and observational research programs across the Evidence Development Solutions (EDS) organization.

The Director, Project Management - EDS is a senior leadership role accountable for the performance and development of a team of Clinical Research Project Managers (PMs) supporting a portfolio of clinical studies and observational research programs. Reporting to the Executive Director, Evidence Development Solutions, the Director, Project Management - EDS, is responsible for building and sustaining a high-functioning team that consistently delivers on scope, schedule, budget, and quality commitments to clients. This role owns the operational health of the team, including:

• Resource allocation strategy
• Contingency planning
• Utilization discipline
• Performance management
• Talent development

Success is measured through outcomes delivered across the team's projects, client satisfaction, and standard operational KPIs.

Qualifications

• Bachelor's degree in a life science, health science, or related field required; advanced degree (MS, PharmD, PhD, MBA) preferred.
• Minimum 10 years of clinical project management experience in a CRO, pharmaceutical, or biotech setting, with at least 5 years of direct people management experience.
• Demonstrated track record of leading teams delivering full-service clinical trials and/or post-authorization safety studies (PASS), registries, and RWE programs.
• Proven ability to lead teams accountable for revenue delivery, margin management, and change order execution across a portfolio.
• Deep expertise in project management methodology, resource planning, risk management, and contingency planning.
• Strong command of enterprise delivery systems (Planisware, CTMS, financial forecasting tools) and productivity platforms (SharePoint, Teams, Excel, Copilot).
• Experience with regulatory inspection readiness (FDA, EMA, Health Canada) and GCP/ICH standards.
• Executive-level written and verbal communication skills; ability to synthesize complex issues into clear decisions and recommendations.
• Demonstrated ability to hold teams accountable to KPIs while developing talent and sustaining engagement.
• Comfort operating in a matrixed, global environment across US and European teams.
• PMP or equivalent certification preferred.

Requirements

• Directly manage a team of Clinical Project Managers, including hiring, onboarding, coaching, performance reviews, career development, and succession planning.
• Set clear performance expectations aligned to standard KPIs (on-time milestones, budget adherence, quality metrics, client satisfaction/NPS, revenue delivery, utilization, and retention).
• Hold PMs accountable to process discipline, SOP compliance, and consistent use of enterprise systems (e.g., Planisware, CTMS, financial trackers).
• Build and sustain a high-functioning team culture grounded in ownership, accountability, and continuous improvement.
• Lead performance improvement plans and disciplinary actions in partnership with HR when required.
• Implement and continuously refine resource allocation strategies to match supply with portfolio demand.
• Maintain team utilization within target ranges, balancing billability with capacity for training, mentorship, and business development support.
• Own contingency planning for leave coverage, unplanned attrition, and portfolio surges.
• Drive adoption of SOPs, RACI, and governance frameworks across the PM team.
• Actively participate in the Project Review process.
• Ensure timely and accurate updates to Planisware milestones, baselines, and financial forecasts.
• Champion inspection readiness and portfolio health tracking.
• Partner with Quality Assurance on CAPA execution, audit response, and continuous SOP improvement.
• May represent UBC in governance meetings, business reviews, and escalation calls as needed.
• Ensure PMs deliver executive-ready communication and status reporting to clients and internal leadership.
• Partner with functional heads across Data Management, Clinical Operations, Biostatistics, Medical Writing, Regulatory, and Site Management.
• Collaborate with HR, Finance, and Segment leadership on org design, compensation planning, and capacity forecasting.

Benefits

• Remote opportunities
• Competitive salaries
• Growth opportunities for promotion
• 401K with company match
• Tuition reimbursement (after 90 days of employment)
• Flexible work environment
• Discretionary PTO (Paid Time Off)
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short-term disability (after 90 days of employment)
• Long-term disability
• Life insurance
• Discount programs