[Hiring] Director PMO @hireVouch

Role Description

Direct PMO, will be a hands-on, results-oriented, driven leader who thrives in successful execution of complex projects. This player-coach will lead a team of Program/Project Managers responsible for aligning, coordinating, and executing the technology roadmap and high-priority transformation initiatives.

The ideal candidate combines deep technical understanding with exceptional communication skills and a collaborative mindset. They lead from the front—setting the pace, modeling best practices, and inspiring their team to deliver high-impact results with agility, clarity, and purpose. The role is key to ensuring seamless integration, high availability, scalability, and high adoption of IT solutions that serve the mission.

• Technical Program Management:
  • Drive alignment between the technical roadmap and the strategic objectives.
  • Guide the integration of multiple IT workstreams, effectively manage interdependencies, and proactively identify and resolve technical risks.
  • Bring clarity to complex systems and foster cross-functional understanding across technical and non-technical stakeholders.
• Risk and Issue Management:
  • Proactively surface risks and blockers early, using strong communication and influencing skills to drive resolution.
  • Build a culture of ownership and accountability across the team while ensuring leadership is informed and engaged on key issues.
• Metrics and Reporting:
  • Establish a results-driven reporting ecosystem that tracks performance, progress, and outcomes.
  • Deliver clear, actionable insights through dashboards and executive briefings to inform timely decision-making and continuous improvement.
• Strategic Leadership:
  • Design and implement an agile, scalable project management framework tailored to the goals.
  • Maintain a sharp focus on business impact, ensuring that all processes and methodologies enable strategic delivery and long-term transformation success.
• Team Management:
  • Act as a coach and mentor to Program/Project Managers—leading by example with energy, empathy, and expertise.
  • Create a strong sense of purpose, enabling team members to grow, take ownership, and consistently deliver with excellence.
• Cross-Functional Collaboration:
  • Serve as a central connector across IT, product, operations, and business units.
  • Facilitate effective communication and alignment, translating technical plans into strategic conversations, and ensuring that all partners stay engaged, informed, and committed to shared outcomes.

Qualifications

• 7-10 years of experience leading a team of IT Program/Project Managers in a highly technical, matrixed environment.
• Strong technical background with enterprise systems design and software development processes.
• Strong proficiency in understanding complex technical challenges.
• Previous experience leading complex implementation of enterprise systems (Workday, Salesforce, ServiceNow, Snowflake, etc.).
• Experience managing complex software-based projects with cross-functional and multidisciplinary teams, managing dependencies across many concurrent projects.
• Excellent communication and collaboration skills with stakeholders at various levels across multiple functions, including C-suite executives.
• Proven track record of change management focused on building strong interdepartmental relationships and influencing people engagement and expectations management.
• Proven experience in developing and implementing project management methodologies and tools within a complex organization.
• Ability to make and recommend data-driven decisions and leverage project management, workflow, and analytics tools to create a data-driven culture.