[Hiring] Director of Transformation Delivery and Enablement @UKG

Role Description

The Director, Transformation Delivery & Enablement is responsible for leading the execution of Finance Digital Enablement’s transformation portfolio. Reporting to the Vice President, Finance Digital Enablement, this role provides leadership across:

• Portfolio management
• Program delivery
• Organizational change management
• Communications
• Learning and development
• Governance
• Business readiness
• Value realization

This leader serves as the operational delivery lead for Finance Digital Enablement and partners closely with:

• Business Owners
• Global Process Owners
• Finance leadership
• IT Product teams
• AI and Automation teams
• Executive stakeholders

The Director will establish and lead a high-performing transformation team, enabling consistent execution while fostering accountability, transparency, collaboration, and continuous improvement across the Finance transformation portfolio.

Key Responsibilities

• Lead the Finance Transformation Portfolio
  • Own the Finance Digital Enablement portfolio across Record-to-Report (RTR), Procure-to-Pay (PTP), Order-to-Cash (OTC), AI & Automation, and future Finance transformation initiatives.
  • Establish portfolio governance, prioritization, capacity planning, investment oversight, dependency management, and executive reporting processes.
  • Ensure alignment between strategic priorities, available capacity, investment decisions, and delivery execution.
  • Provide portfolio-level visibility into risks, opportunities, dependencies, and business outcomes.
• Establish and Lead a Transformation team
  • Build and lead a modern transformation team that drives consistency, transparency, and execution excellence.
  • Establish delivery standards, governance models, methodologies, tools, templates, reporting frameworks, and best practices.
  • Drive adoption of common project, program, change management, communications, and value realization approaches across the portfolio.
• Lead Program and Project Delivery
  • Provide leadership across complex cross-functional transformation initiatives spanning Finance, Accounting, IT, Procurement, Treasury, Human Resources, Sales, and other business functions.
  • Ensure disciplined management of scope, timelines, budgets, risks, issues, dependencies, resources, and quality.
  • Drive programs from planning through implementation, stabilization, and operationalization.
  • Deliver clear executive communications, decision support, and escalation management.
• Drive Organizational Change and Business Readiness
  • Establish organizational change management capabilities that support successful adoption of transformation initiatives.
  • Lead stakeholder engagement, impact assessments, readiness planning, leadership alignment, communications, resistance management, adoption measurement, and stabilization activities.
  • Ensure employees are prepared to adopt new technologies, AI capabilities, business processes, controls, roles, and ways of working.
  • Monitor adoption effectiveness and implement corrective actions as needed.
• Lead Communications and Learning Enablement
  • Develop communication and learning strategies that support transformation objectives and accelerate adoption.
  • Partner with subject matter experts and business leaders to deliver clear, consistent messaging and role-based learning experiences.
  • Ensure communications and learning activities support long-term behavioral and process change.
• Deliver Value Realization
  • Partner with Business Owners and Global Process Owners to define business cases, baseline performance measures, and success criteria.
  • Establish processes to track benefits realization, operational improvements, financial outcomes, control enhancements, and employee experience improvements.
  • Monitor results and ensure intended outcomes are achieved and sustained.
• Strengthen Governance and Performance Management
  • Establish governance forums, steering committees, executive dashboards, reporting standards, decision-making processes, and escalation frameworks.
  • Develop and maintain KPIs covering project health, portfolio performance, delivery effectiveness, organizational readiness, adoption, value realization, and transformation maturity.
  • Ensure consistent reporting and transparency across the transformation portfolio.
• Build Strategic Partnerships
  • Develop trusted relationships across Finance, IT, Internal Audit, Procurement, Human Resources, executive leadership, and strategic vendors.
  • Serve as a strategic advisor and thought partner to leaders driving business transformation.
  • Foster collaboration across functions to remove barriers and accelerate execution.
• Develop and Lead a High-Performing Team
  • Recruit, develop, and lead a multidisciplinary team of project managers, program managers, change practitioners, communications specialists, and learning professionals.
  • Establish clear goals, accountability, development opportunities, and performance expectations.
  • Create a culture focused on execution excellence, continuous improvement, innovation, and business impact.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Organizational Development, Project Management, or a related discipline.
• 10+ years of progressive leadership experience leading enterprise transformation programs, portfolio management, PMOs, digital transformation initiatives, or business transformation efforts.
• Demonstrated success establishing and leading a Transformation Management Office, Enterprise PMO, or similar delivery organization.
• Proven experience leading large-scale cross-functional transformation initiatives involving Finance, Accounting, technology, automation, AI, or enterprise systems.
• Strong expertise in portfolio management, governance, program delivery, organizational change management, communications, business readiness, and value realization.
• Experience developing executive dashboards, governance frameworks, KPIs, portfolio reporting, and performance measurement processes.
• Demonstrated ability to lead multidisciplinary teams and influence senior leaders without direct authority.
• Strong understanding of Finance transformation, technology implementation, process improvement, organizational change, and benefits realization.
• Experience working within Agile, Waterfall, and hybrid delivery environments.
• Exceptional communication, facilitation, stakeholder management, strategic planning, coaching, and relationship-building skills.

Preferred Qualifications

• MBA or other advanced degree.
• PMP, PgMP, Prosci, or other relevant program management or organizational change certification.
• Experience supporting Finance transformation, ERP modernization, AI adoption, intelligent automation, shared services, or operating model transformation initiatives.
• Experience working in a Software-as-a-Service (SaaS) or technology-driven organization.
• Experience leading global transformation portfolios across multiple business functions.

Benefits

• The pay range for this position is $163,900 to $235,550.
• Employees may be eligible to participate in a performance-based bonus plan.
• Restricted stock unit awards as part of total compensation.
• Learn more about UKG’s benefits and rewards at UKG Benefits .