Director of Strategic Operations @Freebird

[Hiring] Director of Strategic Operations @Freebird

Apr 03, 2025 - Freebird is hiring a remote Director of Strategic Operations. đź’¸ Salary: competitive compensation & performance bonuses. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves transforming a high-growth, profitable brand into a scalable, efficient, and well-aligned organization.

  • Build the Operating System That Powers Scale
    • Create and implement scalable systems across the business: dashboards, team scorecards, hiring/onboarding processes, SOPs, and execution rhythms
    • Design meeting cadences, reporting structures, and workflows that drive focus, speed, and accountability
    • Build the infrastructure for cross-channel growth: DTC, marketplace, international, and retail
  • Turn Vision Into Action
    • Partner with the CEO to catch ideas, prioritize them, define what success looks like, and map out execution plans
    • Own the full lifecycle of key initiatives — from strategy to execution to measurement
    • Ensure the company stays aligned and moving — no spinning plates, no dropped balls
  • Unblock the CEO & COO
    • Free up leadership by taking key projects and ideas from 0 → 1 without needing constant guidance
    • Support the COO by keeping departments focused, helping prioritize, and bringing structure to execution
    • Be the connective force between strategy and daily operations
  • Build and Strengthen Teams
    • Help structure and scale lean, high-output teams across functions (eCommerce, Influencer, Growth, Product, etc.)
    • Identify talent gaps, source scrappy freelancers or full-time hires, and implement onboarding that sets them up for success
    • Define team charters, roles, responsibilities, and performance metrics — so every team knows what “great” looks like
  • Drive Execution With Speed and Accountability
    • Build project tracking systems and company-wide dashboards to make performance visible and actionable
    • Identify and fix execution bottlenecks across the business
    • Keep cross-functional teams aligned, productive, and focused on what matters most

Qualifications

  • Have scaled a fast-growing company to or beyond 9 figures, ideally in DTC, subscription, or consumer products
  • Bring your own playbook — you’ve built operating systems, hiring processes, dashboards, and execution cadences that work
  • Are obsessed with speed, systems, and simplification — and know how to balance structure with scrappiness
  • Can translate visionary chaos into clear roadmaps, metrics, and outcomes
  • Are a natural dot-connector across teams and functions — and know how to get people moving in the same direction
  • Are not afraid to do the work — you’re tactical, practical, and you get things done

Bonus Experience

  • Built or scaled subscription-based DTC businesses
  • Supported international or retail expansion
  • Deep understanding of performance marketing-led orgs
  • Experience with EOS or other operating frameworks

Benefits

  • Fully Remote Flexibility – Work where you thrive
  • Competitive Compensation & Performance Bonuses – Aligned to your impact
  • Comprehensive Medical Benefits – Strong health coverage for you and your family
  • 401(k) with Company Match – Plan and save for the long term
  • Unlimited PTO – Recharge when needed, no counting days
  • Leadership Growth Path – Opportunity to scale into a senior executive role
  • Mission-Driven Brand – Help shape the future of grooming and self-care through innovation

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đź“Ť Be aware of the location restriction for this remote position: USA
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Director of Strategic Operations @Freebird
Project Management
Salary đź’¸ competitive compensation & performance bonuses
Remote Location
USA
Job Type full-time
Posted Apr 03, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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