Director of Clinical Operations & Workforce Management @OpenLoop

[Hiring] Director of Clinical Operations & Workforce Management @OpenLoop

Apr 03, 2025 - OpenLoop is hiring a remote Director of Clinical Operations & Workforce Management. đź’¸ Salary: $120k - $150k base + annual bonus. đź“ŤLocation: USA.

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Role Description

We are seeking a dynamic and experienced Director of Workforce Management (Medical Operations) to oversee and optimize the staffing and day-to-day operations for over 1,000 healthcare providers, including physicians, nurses, and allied health professionals. This key leadership role is responsible for managing all aspects of day-to-day workforce planning and performance metrics, that will contribute to an excellent patient experience and a positive, and efficient environment for our teams.

  • Lead and support the Medical Operations function in a Leadership role, overseeing teams responsible for the staffing and operations of over 1,000 fractional healthcare providers.
  • Focus on day-to-day medical operations and workflows, ensuring efficient planning and utilization of staff, processes, and resources.
  • Develop and monitor staffing strategies to ensure teams are fully staffed.
  • Collaborate with HR/Clinical leaders to support the hiring process.
  • Lead scheduling operations to ensure appropriate staffing levels for healthcare services.
  • Support the onboarding process of new healthcare providers, facilitating initial trainings and orientation programs.
  • Collaborate and communicate with clinical leadership, operations, and HR teams to align workforce strategies with organizational goals.
  • Utilize data and analytics to inform workforce planning decisions and optimize staffing efficiency.
  • Develop and execute short and long-term strategies for performance forecasting and trends.
  • Daily use of healthcare WFM technology to measure and report on medical operational workflows and key metrics.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in Healthcare Administration, Business Management, or a related field; Master’s degree is preferred.
  • Minimum of 8 years of experience in healthcare clinical/provider operations.
  • Experience in daily medical operations, directly working in a medical setting.
  • Proven experience managing a large workforce of healthcare providers.
  • Experience in scheduling and staffing within a healthcare setting.
  • Leadership and team management skills.
  • Excellent organizational and multitasking abilities.
  • Strong communication and collaboration skills.
  • Confident ability to work with and coach medical providers on patient satisfaction issues.
  • Proficiency in workforce management technology to develop key data analytics.
  • Ability to navigate complex regulatory environments and ensure compliance.

Requirements

  • Salary: $120K - $150K / Base + Annual Bonus.

Benefits

  • Medical, Dental, and Vision plans.
  • Flexible Spending/Health Savings Accounts.
  • Unlimited PTO.
  • 401(k) + Company Match.
  • Life Insurance, Pet insurance, and more.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Director of Clinical Operations & Workforce Management @OpenLoop
Project Management
Salary đź’¸ $120k - $150k base + annual bonus
Remote Location
USA
Job Type unspecified
Posted Apr 03, 2025
Apply for this position Unlock 54,814 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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