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Project Management
Director of Business Operations
@1 Fair Isaac Corporation
[Hiring] Director of Business Operations @1 Fair Isaac Corporation
Mar 25, 2025 - 1 Fair Isaac Corporation is hiring a remote Director of Business Operations. đź’¸ Salary: $112,000 to $176,000. đź“ŤLocation: USA.
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Role Description
This is a great opportunity to become a trusted partner with FICO's Global Sales, Finance, and Product and Technology organizations. As owner of the end-to-end Solution Architecture Review process, you will enable well-architected, repeatable, more competitive, and profitable deals. You will play an integral role to ensure solution designs meet client needs, are feasible, and maximize margin.
- Collaborate with and lead cross functional teams to ensure end-to-end Architecture Review process adherence for every applicable opportunity.
- Screen Solution Designs to determine if they fall within existing standards or require review.
- Manage Solution Architecture Salesforce cases to ensure cases are opened as necessary and assigned to the appropriate resource within the specified SLA.
- Follow up to ensure Architecture creation happens within the specified SLA.
- Work with the Architects and Presales consultants to ensure all appropriate documentation has been completed prior to submission to the Architecture Review Committee.
- Screen Architecture Review Materials for completeness and determine appropriate reviewer from relevant internal organizations (Product Management, Engineering, GTS, Information Security, Professional Services, etc.) based on technical architecture, product/cloud readiness, infrastructure requirements, and special security requirements.
- Coordinate communication between the Review team and the Requestor.
- Initiate discussions via email, schedule meetings as needed, and ensure focused, productive dialogue.
- Ensure the review is completed within the SLA.
- Schedule and moderate Reviews via Zoom meeting as necessary.
- Collect, consolidate, and summarize responses from the Review Committee.
- Develop Action Plans as needed for “No” decisions and conditional approvals and manage the Actions Plans through to completion to ensure they are being executed.
- Provide Results to the requestor including any action plans and conditional approvals.
- Catalog all documentation in the Architecture Review Repository.
- Conduct regular reviews via the established cadence to ensure the approved solution architecture is adhered to through pricing and implementation.
- Cross trained as bench strength for the Proposal Team as needed.
- Produce reports/dashboards and communicate at a regular cadence to relevant stakeholders.
Qualifications
- General knowledge of FICO products and how they work together.
- Process oriented with strong attention to detail.
- Collaborative team player who works cross-functionally to solve problems and delivers complex projects on tight timelines.
- Exceptional facilitation, moderation and organization skills.
- Effective time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously.
- Must be proficient in Microsoft Office Packages, advanced level preferred for Word, Excel and PowerPoint.
- An ability to balance detail-orientation as well as big picture thinking and strategy.
- Able to work extended schedules during the month and quarter end cycles.
- Experience working with SFDC CPQ and other sales related systems including data enrichment tools preferred.
- Bachelor’s degree in highly related field; Advanced degree a plus.
Benefits
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
- The targeted base pay range for this role is: $112,000 to $176,000 with this range reflecting differences in candidate knowledge, skills and experience.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
đź’¸
$112,000 to $176,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
