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Project Management
Director, Implementation Management
@Guild
[Hiring] Director, Implementation Management @Guild
Mar 29, 2025 - Guild is hiring a remote Director, Implementation Management. đź’¸ Salary: $144,000 - $204,000 base salary plus variable compensation and stock options. đź“ŤLocation: USA.
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Role Description
The Director, Implementation Management leads a high-performing team responsible for the seamless delivery of Guild’s Talent Advantage product suite to new employer partners. This role requires a strong balance of strategic leadership, operational excellence, and client-centric execution.
- Lead and inspire a team of Employer Partner Implementation Managers (EPIM) and senior managers, driving a culture of excellence, accountability, and continuous learning.
- Cultivate a high-performing, motivated team by fostering a culture of engagement, accountability, and continuous development—ensuring team members feel supported, empowered, and inspired to drive impact.
- Establish and oversee the team’s rhythm of business, including strategic planning, goal-setting, team forums, and prioritization to achieve organizational objectives.
- Represent EPIM in cross-functional forums and contribute to co-creating end-to-end solutions by partnering with teams such as Product, Employer Partnerships, and Operations to address business challenges and improve outcomes.
- Coach and develop team members, setting and upholding the standard for excellence in implementation delivery and stakeholder engagement.
- Serve as the primary escalation point for both client-facing challenges and internal roadblocks, managing up and resetting confidence with senior leaders and stakeholders as needed.
- Lead and oversee the successful delivery of high-impact, complex implementation projects that align with Guild’s strategic goals.
- On an as needed basis, directly lead implementation projects to help with load balancing or capacity needs.
- Facilitate and drive action from high-quality retrospective sessions, implementing lessons learned to enhance Guild’s implementation strategy and capabilities.
- Utilize data and pattern recognition from implementation work to identify gaps, propose solutions, and drive initiatives that improve processes, tools, and outcomes.
- Foster an inclusive and growth-oriented team culture that prioritizes belonging, diversity, and collaboration.
- Champion the continuous evolution of implementation best practices by staying informed on industry trends, operational innovations, and emerging tools, integrating these into Guild’s workflows and strategies.
- Create and implement metrics and systems that monitor team performance and ensure consistent delivery of high-quality outcomes.
Qualifications
- 5+ years of people and team leadership experience with a proven track record of talent development.
- 5+ years in client facing roles, managing decisions and conversations that involve a blend of operational and financial impact.
- Proven ability to inspire, develop, and retain high-performing teams by fostering a culture of engagement, accountability, and continuous growth.
- Demonstrated success in leading large-scale, cross-functional initiatives that deliver measurable impact.
- Expertise in process improvement, automation, and driving operational excellence at scale.
- Strong track record of building relationships with senior leaders and influencing organizational strategy.
- Exceptional Leadership and Coaching skills, with experience managing high-performing teams.
- Proficiency in Cross-Functional Collaboration and stakeholder engagement.
- Advanced Strategic Planning and organizational management expertise.
- Superior Communication and influencing skills, particularly in client-facing and escalation scenarios.
- Data-driven decision-making skills, with a focus on process improvement and innovation.
Benefits
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO).
- Access to a 401k to help save for the future.
- Open vacation policy for employees to rest and recharge.
- 8 days of fully-paid sick leave, to take the time to heal and or recover.
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services.
- Education benefits and tuition assistance to help your future development and growth.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Project Management
Project Management
|
Salary
đź’¸
$144,000 - $204,000 base salary plus variable compensation and stock options
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
