[Hiring] Director, Agile Delivery @J.D. Power

Role Description

As the Director of Agile Delivery, you will own the entire Scrum Master function — building the team, raising the bar on agile excellence, and embedding AI into the way teams plan, build, and ship. Reporting directly to the SVP of Engineering, you'll have a seat at the table where strategy meets execution.

This is a high-impact leadership role for someone who wants to shape how an engineering organization delivers at scale.

• Your first priority will be assessing the current Scrum Master roster and strategically positioning them to support and accelerate our highest-growth product areas.
• You'll match the right coaching talent to the teams that need it most, ensuring our investment in agile leadership directly fuels the products driving the business forward.
• From there, you'll scale the function, deepen agile maturity across Engineering, and pioneer the use of AI tooling to give every team a competitive edge in how they work.

What You’ll Be Doing in This Role:

• People Leadership
  • Recruit, onboard, and retain a high-performing team of Scrum Masters across multiple product areas.
  • Coach and develop direct reports through 1:1s, performance reviews, and defined growth plans.
  • Define career ladders and competency frameworks for the Scrum Master discipline.
• Agile Practice
  • Own and evolve Engineering's agile standards, playbooks, and ceremonies.
  • Establish metrics for team health, velocity predictability, and delivery throughput.
  • Lead retrospective systems that produce organizational learning, not just team-level insights.
• AI Integration
  • Drive adoption of AI tools across Engineering's agile workflows — backlog refinement, sprint planning, retrospective analysis, and dependency tracking.
  • Evaluate and pilot AI-powered tooling; establish standards and guardrails for responsible use.
  • Build AI fluency across the Scrum Master team.
• Impediment Removal & Change
  • Identify and resolve systemic blockers across teams and value streams.
  • Partner with Engineering Managers and technical leaders to address structural impediments.
• Stakeholder Communication
  • Advise Engineering leadership on agile readiness, team capacity, and delivery risk.
  • Represent the Scrum Master community in Engineering forums and quarterly planning.

Qualifications

• 5+ years as a Scrum Master or Agile Coach, with 3+ years in a people management role.
• Experience leading teams of 10 or more Scrum Masters.
• Deep expertise in Scrum, Kanban, and at least one scaled framework – e.g. SAFe.
• Strong facilitation, coaching, and conflict resolution skills.

Requirements

• This position has a starting salary range of $180K - $210K USD / $150K - $180K CAD per year.
• An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Benefits

• JD Power is committed to employing a diverse workforce.
• Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• Should you require accommodations during the recruitment and selection process, please reach out to [email protected].