[Hiring] Digital Program Manager - Platform Rebuild @Media Source LLC

Role Description

We need a Digital Program Manager who has done this before — someone who can hold two complex builds together simultaneously, manage vendors and developers without micromanaging, and keep leadership and stakeholders informed.

You will own the program management of both platform rebuilds end to end. You will manage two developers — a TMG publishing platform developer and a JLG Shopify Plus developer — alongside external vendors including middleware and integration partners, platform providers, and any agency support engaged during the build.

You report directly to the CEO. You are the organizational membrane between the build teams and the business — protecting developers from noise, protecting the business from surprises, and keeping both programs on track and on budget.

Headquarter offices located in Dublin, Ohio. Would prefer a candidate Ohio based. Open to qualified remote candidates.

What You'll Do

• Program Leadership
  • Own the integrated program plan covering both TMG and JLG platform rebuilds simultaneously
  • Define milestones, dependencies, and critical path for each workstream
  • Identify and manage risks and interdependencies between the two builds — shared infrastructure, authentication, design systems, and account management
  • Run weekly program reviews with developers and report status to CEO and CFO
  • Prepare concise executive and board-level updates for H.I.G. stakeholders
• Vendor & Integration Management
  • Manage relationships with Shopify Plus implementation partners and middleware vendors
  • Own the Dynamics 365 and SAP integration workstream on the JLG build — coordinating between the developer, IT, finance, and the integration platform provider
  • Manage the MarkLogic API workstream on the TMG build — coordinating between the developer and content/licensing teams
  • Hold vendors accountable to scope, timeline, and quality
• Platform Selection & Procurement
  • Manage the evaluation and final selection process for the TMG publishing platform — synthesizing demos, proposals, and vendor assessments into a clear recommendation
  • Own contract negotiation and procurement for platform licenses, tools, and third-party services
  • Maintain a vendor and tool register across both programs
• Stakeholder & Business Alignment
  • Coordinate with editorial, commercial, operations, and finance teams to ensure platform requirements are accurately captured and prioritized
  • Manage scope — push back on requests that threaten timeline or budget, escalate genuine business-critical changes
  • Ensure go-live readiness: training, documentation, UAT, and operational handoff for each platform
• Budget & Reporting
  • Track program budget across both workstreams — salaries, platform costs, vendor fees, and integration expenses
  • Provide monthly spend-vs-plan reporting to CFO
  • Flag budget risks early with recommended mitigations

Qualifications

• 7+ years of IT or digital program management experience
• Demonstrated experience managing simultaneous platform builds or migrations — not just single-project delivery
• PMP, PRINCE2, or equivalent certification preferred
• Strong command of project management tooling: Jira, Asana, Monday.com, or equivalent
• Experience managing remote, cross-functional teams and external vendors

Requirements

• Sufficient technical depth to manage developers credibly — you do not need to write code but you need to understand architecture decisions, API integrations, and platform trade-offs
• Familiarity with e-commerce platforms — Shopify Plus experience a strong bonus
• Familiarity with ERP/CRM integration projects — Dynamics 365 and/or SAP experience strongly preferred
• Understanding of headless CMS architecture and publishing platform landscapes
• Familiarity with subscription and paywall platforms

Leadership & Communication

• Excellent written and verbal communication — able to translate technical complexity into clear business language for senior leadership
• Calm under pressure and able to manage competing priorities without losing momentum on either workstream
• Decisive and direct — comfortable pushing back on scope creep and escalating risks early

What Success Looks Like

• JLG is live on Shopify Plus within 4 months, fully integrated with Dynamics and SAP, with zero manual data intervention required between systems.
• TMG is live on its new platform within 9 months, with editorial teams publishing independently, subscribers converting, and the MarkLogic licensing API operational.
• Both builds are delivered on budget. H.I.G. has clear, timely visibility throughout.
• You have built a program infrastructure that MSI can use for every major initiative that follows.

Benefits

• Medical/Dental/Vision/Flexible Spending
• Life insurance
• Supplemental Life Insurance & Short/Long Term Disability Insurance
• Paid Time Off
• Paid Volunteer Day Program
• Generous paid Holidays (9)
• 401(k) with Company match