[Hiring] Digital Marketing Project Coordinator @HireBoost

Role Description

The company is looking for a Project Coordinator to serve as the operational engine behind its standard website project delivery for clients. The Project Coordinator will own templated website projects from kickoff to launch, keep cross-functional teams accountable to timelines, and execute client-facing platform tasks with speed and accuracy. This role is a great fit for someone who thrives on organization, doesn't need to be told twice to update a status, and enjoys being the person who keeps a project moving.

Responsibilities

• Own Basic Templated Website Projects
  • Manage all standard templated website projects for clients, from kickoff through launch.
  • Organize and assign tasks within the project template at the start of each engagement.
  • Hold cross-functional teams (Accounts, SX, Engineering, and Digital Ads) accountable to the established timeline.
  • Drive projects to launch efficiently, with a focus on speed, accuracy, and clear communication.
  • Spot early when a project is drifting from the standard template flow and escalate to the PM or manager.
• Execute Client Website Tasks
  • Complete client-facing website tasks on the company's platform (copy updates, page edits, etc.) accurately and on time.
  • Communicate expected turnaround times clearly for all active requests.
  • Escalate tasks to Engineering promptly when they require a dev solution; once escalated, ongoing task and sprint communication shifts to the PM.
  • Communicate with clients on the lowest tier (SMB) through email and calls.
  • Monitor the intake form and voicemail inbox and escalate in the appropriate manner.
• Own Tool Setup & Quality
  • Maintain proper project management structure, task creation, assignment, and status hygiene for all projects.
  • Ensure accurate client setup and data tracking in the analytics platform.
  • Verify correct call tracking configuration for assigned clients.
  • Keep tool setup accurate over time, not just at project launch.
• Support Client Offboarding
  • Execute assigned offboarding tasks as part of the termination project rollout.
  • Remove clients from relevant tools, trackers, and platform access as directed.
  • Ensure a clean, organized transition off the company's platforms within the offboarding window.
• Show Up for the Team
  • Come prepared to recurring team touchpoints: bi-weekly team meetings, pod meetings, and 1:1s with a manager.
  • Be ready to speak to active project statuses, turnaround times, and blockers.
  • Contribute ideas and observations that improve delivery processes during monthly ideas reviews.

What Success Looks Like

• 90%+ of templated projects launch within the standard timeline.
• 100% of new projects have tasks organized and assigned correctly within 48 hours of kickoff.
• Platform-executable client tasks completed within a week, with turnaround communicated at intake.
• Dev-required tasks escalated to Engineering within 3 business days of identification.
• Project management, call tracking, and analytics tools configured correctly for every new project before kickoff.
• All offboarding tasks completed within the designated termination window.
• Consistently walking into meetings with statuses, turnarounds, and blockers already in hand.

Qualifications

• Strong organizational skills and comfort managing multiple projects at once.
• Proactive communicator who shares updates before being asked.
• Ability to distinguish what's in scope versus what needs to be escalated, and the judgment to escalate quickly.
• Experience with (or ability to quickly learn) project management, call tracking, and reporting tools.
• Comfortable working remotely and collaborating across teams (Accounts, SX, Engineering, Digital Ads).
• A bias toward action: preferring to fix or flag something rather than wait to be asked.

Tools

• Project management platform – used for project structure, task creation, assignment, and status tracking across all client projects.
• Call tracking software – used to verify correct configuration for assigned clients.
• Performance/analytics tracking platform – used for client setup and data tracking.

Benefits

• Monthly Salary: $1,800–$2,400 USD
• Location: Remote – LATAM