[Hiring] Delivery Lead, IBMi (iSeries) @Kyndryl
Delivery Lead, IBMi (iSeries) @Kyndryl
Project Management
Salary usd 100,080 - 2..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] Delivery Lead, IBMi (iSeries) @Kyndryl

2d ago - Kyndryl is hiring a remote Delivery Lead, IBMi (iSeries). πŸ’Έ Salary: usd 100,080 - 228,000 per year πŸ“Location: USA

Role Description

Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity for a talented individual to join our dynamic team as a Delivery Management Lead. In this customer-centric role, you will play a pivotal role in ensuring our customers receive top-notch service within a contractual framework.

  • Inspire and guide our team of experts to deliver high-quality and reliable information technology services.
  • Align our solutions perfectly with our customers' evolving business needs.
  • Propose and implement tailored solutions that exceed customer expectations.
  • Foster strong relationships with our customers and collaborate closely with our Delivery Partner.
  • Empower field engineers, technicians, system administrators, subject matter experts, and product support personnel to deliver, manage, maintain, and deploy IT services effectively.
  • Provide swift support to troubleshoot incidents, problems, changes, and escalations.
  • Collaborate with Delivery Partners, Architects, and SREs to co-create, design, deploy, and maintain reliable systems and services.
  • Drive customer success and be at the forefront of technological advancements.

Qualifications

  • 5+ years of experience leading delivery teams and quality services to customers.
  • Sound knowledge of Kyndryl competencies, managed platforms, IT services, technology vendors.
  • Experience in leading teams through incident, problem and change management, as well as root cause analysis.
  • Ability to partner with Delivery Partner(s) and work with SREs to generate positive customer outcomes.
  • AIOps hands-on knowledge, automation and innovation-oriented mindset.
  • Well versed for direct and constant interaction with the customer.
  • Sympathetic and empowering delivery resource manager, fostering growth.

Requirements

  • Bachelor's degree (preferred).
  • Six Sigma, PMP, and/or ITIL certifications (preferred).

Benefits

  • Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
  • Discretionary annual bonus program based on performance.
  • Access to training and upskilling programs, including hands-on experience and certification opportunities in major platforms.
  • Opportunity to work with customers in a variety of industries.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Delivery Lead, IBMi (iSeries) @Kyndryl
Project Management
Salary usd 100,080 - 2..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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