[Hiring] Customer Project Manager V @d5ca7713-e342-4b90-89f2-0d351ff60dbb

Role Description

The Customer Project Manager V is responsible for managing and coordinating battery energy storage system installation and commissioning projects with a focus on quality, on-time delivery, and high customer satisfaction. This role serves as the primary customer contact and coordinates cross-functional teams to support successful project execution. The position may be performed remotely from home or onsite in headquarters in Tualatin, Oregon and reports to the Service Portfolio Manager.

• Manages and coordinates to ensure completion of battery energy storage system installation and commissioning projects.
• Key point of contact for the customer and stakeholders and responsible for the project from inception to completion including post project feedback and evaluation.
• Support project planning from pre-sales through post sale installation and commissioning.
• Cooperates and works closely with internal and external stakeholders associated with the project.
• Responsible for developing project budget prior to sale and managing to the quoted budget through project completion.
• Maintains regular communication of project status and potential material changes to the technical requirements, project timeline or budget to ZincFive management.
• Supports the integration, planning, and execution with 3rd party equipment.
• Ensures a smooth and professional transfer of the project to the designated long term service organization.
• Collaborates with Project Managers to provide mutual support as needed.
• Organizes and facilitates meetings to ensure smooth project execution.
• Contributes best practices to the corporate project management function including processes and SOP’s.
• Supports Pre-delivery Inspection or Factory Acceptance Test visits.
• Visits assigned projects in the field, up to 25%.
• Provides technical support/advice to customers/stakeholders either directly or by coordinating company subject matter experts.
• Maintains a database of all project records.
• Partners with Sales, Marketing, Operations, Service and Engineering and ensures successful project completion.

Qualifications

• Bachelor’s degree in electrical engineering, power systems, a related field, or equivalent years of experience.
• 7+ years of experience in customer project management for power systems or data center background.
• Excellent customer management skills for both verbal and written communication.
• Proficiency in Microsoft Office as well as other software required for project management.
• Excellent attention to detail and accuracy.
• Excellent time management and organizational abilities.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Excellent interpersonal skills.
• Ability to collaborate with multiple partners to drive projects to successful completion.
• Ability to coordinate cross-functional teams to ensure the right expertise is available when needed for successful project delivery.
• Experience managing changes to project scope, schedules, and budgets, and identifying and mitigating project risks.

Requirements

• Preferred Experience/Skills:
• PMP certification.
• Six Sigma.

Benefits

• Comprehensive set of outstanding benefits, including:
• Medical, dental, vision, life insurance.
• 401k.
• Paid sick time.
• Paid time off for vacation.
• Paid holidays.
• Paid community service days.
• Professional/personal learning program.
• Applicable state/federal paid family leave.

Company Description

ZincFive is committed to employing a diverse workforce. As an Equal Opportunity and Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. We maintain a safe workplace and perform pre-employment testing. ZincFive is a participant in E-Verify and receives employment authorization of new hires through Social Security and the Department of Homeland Security databases.