[Hiring] Customer Facing Field Project Manager @Agilent Technologies

Role Description

At Agilent, you’ll work directly with customers on high-impact laboratory projects that make a meaningful difference in their operations. You’ll gain exposure to complex, multi-site and multi-vendor environments while expanding both your technical expertise and leadership capabilities.

This role offers the opportunity to grow through a combination of hands-on field experience and increasing project ownership, all within a collaborative, customer-focused team delivering critical solutions across the life sciences industry.

Are you looking for an opportunity to apply your project management expertise and technical leadership in a highly visible, customer-facing role? Join our team and play a critical part in delivering complex laboratory projects that directly support customer success.

In this role, you will lead or support the end-to-end delivery of large, integrated laboratory service projects. This is a highly hands-on, field-based position requiring active engagement at customer laboratory sites across New England and mid-Atlantic States along with all of North America. You will work closely with internal teams, external partners, and customers to ensure solutions are delivered safely, efficiently, and to the highest quality standards.

Success in this role comes from being deeply engaged in on-site execution, coordinating real-time project activities, and adapting quickly within fast-paced, operational environments where priorities shift based on project and customer needs.

Qualifications

• Bachelor’s degree in a scientific or related field, or equivalent experience
• 5+ years of relevant professional experience, including 2+ years in customer-facing field project management
• Experience applying project management methodologies
• Strong written and verbal communication skills
• Experience working directly with external customers
• Experience with data tools/reporting systems
• Experience managing equipment manufacturers and third-party service providers
• Experience in busy laboratory environments, instrument service, or equipment maintenance
• Ability and willingness to travel extensively (often 50%+) and spend sustained time on-site during critical project phases

Requirements

• PMP certification
• Familiarity with GMP and/or GLP environments and requirements
• Pharmaceutical or life sciences industry experience
• Experience managing budgets (quotes, POs, invoicing)
• Lean Six Sigma training or certification
• Proficiency in MS Office and other software tools such as Smartsheet, SAP, or Maximo (CMMS)

Benefits

• This job has a full-time weekly schedule.
• It includes the option to work remotely.
• In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.
• The full-time equivalent pay range for this position is $124,976.00 - $195,275.00/yr plus eligibility for bonus, stock, and benefits.